Data Entry Clerk – MGYSD
Job Title: Data Entry Clerk
Location: Maseru, Lesotho
Closing Date: 17 April 2025 at 16:00 hrs
Duration: Six (6) Months
Reference No.: LS-MOSD-480181-CS-INDV
Project: Pathways to Sustainable Livelihoods Project (PSLP)
Implementing Agency: Ministry of Gender, Youth and Social Development (MGYSD)
Overview:
The Ministry of Gender, Youth and Social Development (MGYSD) is implementing the World Bank-funded Pathways to Sustainable Livelihoods Project (PSLP), aimed at enhancing the efficiency and equity of Lesotho’s social assistance programs. As part of Component 3 of the project—focused on strengthening delivery systems—the Ministry seeks to appoint a Data Entry Clerk to support digital transformation efforts. This role involves capturing and processing sensitive beneficiary data to support the transition from manual to digital payments.
Key Responsibilities:
-Collect digital payment data from assigned pay points and prepare monthly and quarterly activity reports.
-Compile and sort beneficiary source documents for accurate data entry.
-Enter and update beneficiary information into the digital database.
-Verify, correct, and clean entered data to ensure accuracy and completeness.
-Cross-check data with systems such as NISSA and GOLSABS against information from payment service providers.
-Identify and eliminate duplicate records and ensure database integrity.
-Collaborate with Auxiliary Social Workers to follow up on failed payments and resolve issues.
-Generate and manage lists of failed payments and pending bank/mobile money accounts.
-Secure data by completing regular backups and maintaining strict confidentiality.
-Report operational issues and suggest process improvements to supervisors.
-Contribute to overall team objectives by meeting project deadlines and targets.
Requirements and Skills:
- Diploma in IT, Business Information Technology, Computer Studies, or related field.
- 2–3 years of experience in data processing or related roles.
- Proficiency in data entry applications and Microsoft Office tools.
- Strong accuracy and attention to detail.
- Ability to work under pressure and meet tight deadlines.
- Strong organizational and analytical skills.
- Excellent interpersonal and customer service skills.
- Knowledge of English and local language(s) is essential.
- Ability to work effectively with diverse individuals and groups.
- Understanding of data privacy, management systems, and record-keeping processes.