First National Bank: Service Coordinator – Mohale’s Hoek & Quthing Branches
Company: First National Bank (FNB) Lesotho
Location: Mohale’s Hoek & Quthing, Lesotho
Closing Date: 25 April 2025
Job Type: Full-Time
Company Overview
FNB Lesotho is home to the #changeables – innovative minds and passionate professionals who reshape banking with purpose and people in mind. At FNB, you’ll work in a dynamic environment that encourages curiosity, adaptability, and meaningful collaboration.
We are currently seeking a Service Coordinator to join our branches in Mohale’s Hoek and Quthing, where your contribution will play a vital role in delivering exceptional service and customer value.
Key Responsibilities
- Promote and sell ideas, products, and solutions with enthusiasm to inspire action or influence decisions.
- Design, develop, and maintain information management and business intelligence architecture.
- Conduct in-depth issue analysis and apply logic and creativity to develop effective solutions.
- Communicate clearly and listen actively to ensure alignment and understanding across teams and clients.
- Utilize financial, economic, and industry data to assess business performance and suggest improvements.
Minimum Requirements
- Bachelor’s degree in Business Management, Administration, Accounting, or an equivalent qualification
- 2–3 years’ experience in a similar role or environment
- Knowledge of the Bank’s products (advantageous)
Ideal Candidate Profile
- Curious and courageous – always eager to learn and brave in expressing ideas
- Mastery-driven – committed to continuous improvement and professional growth
- Adaptable communicator – able to tailor messaging to various audiences
- Results-oriented – uses data and logic to influence business success
What We Offer
- A culture of collaboration and continuous learning
- Opportunities to innovate and drive impactful change
- A network of industry professionals and thought leaders
- A work environment that values curiosity, courage, and excellence
How to Apply
To take the next step in your career with FNB Lesotho, visit www.fnb.co.ls and apply under the Careers section before 25 April 2025.
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