Job Title: Teller
Location: Quthing Branch, Lesotho
Contract Type: Fixed-Term (6 Months, 10 Working Days per Month)
Closing Date: Open until filled
Overview
Standard Bank Group, a leading Africa-focused financial services provider, is seeking a qualified and customer-oriented individual to fill the position of Teller at our Quthing Branch in Lesotho. This is an excellent opportunity to join a dynamic and purpose-driven institution committed to creating real value for clients and communities across the continent.
As a Teller, you will handle walk-in customer transactions such as deposits and withdrawals, ensuring a high level of service delivery aligned with the bank’s standards.
Key Responsibilities
- Serve customers by processing cash-related transactions (deposits and withdrawals) promptly and accurately.
- Assess and understand customer needs to deliver appropriate banking solutions.
- Maintain a high level of professionalism and customer service during all interactions.
- Ensure adherence to Standard Bank’s financial and operational policies.
- Work collaboratively with other branch staff to enhance customer experience and operational efficiency.
Requirements and Skills
- Educational Qualification: Bachelor’s Degree in Commerce or a related field.
- Experience: Previous experience in branch banking will be an advantage.
- Strong analytical and problem-solving skills.
- Proficiency in Microsoft Office applications.
- Excellent communication and interpersonal abilities.
- Good time-management and organizational skills.
- Ability to perform under pressure in a fast-paced banking environment.
- Must be currently based in Quthing, Lesotho.