Job Title: Parcel Counter Attendant
Location: Lithabaneng, Ha Matala, Maseru
Closing Date: 16 April 2025

Overview:
The Parcel Counter Attendant will be responsible for receiving and safeguarding customers’ parcels during their shopping experience.

Responsibilities:

-Receive and tag customer parcels accurately upon entry

-Issue parcel claim tickets and ensure secure storage of items

-Return parcels promptly and correctly upon presentation of claim tickets

-Maintain parcel counter area in a clean, orderly, and secure condition

-Monitor unclaimed items and report any irregularities to supervisors

-Interact courteously and professionally with all customers

-Ensure all parcels are handled carefully to avoid damage or loss

-Adhere to company policies and procedures regarding parcel handling

-Assist with basic front-of-store duties as required

Requirements:

-LGCSE or equivalent qualification

-2 years of retail or customer service experience preferred

-Attention to detail and honesty

-Ability to interact well with customers

APPLICATION PROCESS