Position: Front Desk Receptionist
Location: Basotho Car Rental, Botha-Buthe, Lesotho
Contract Type: Full-Time
Overview
Basotho Car Rental is seeking a friendly, professional, and organized Front Desk Receptionist to join our growing team. If you are passionate about customer service and creating welcoming experiences, this is your opportunity to be part of a vibrant and service-focused environment.
Key Responsibilities
- Greet and assist clients and visitors courteously and professionally.
- Handle incoming telephone calls and direct them appropriately.
- Manage appointment scheduling and maintain a tidy and organized front desk area.
- Provide accurate information about services and respond to client inquiries.
- Maintain client records and perform general clerical duties.
Requirements
- Minimum Diploma or equivalent qualification (education in Hospitality or related fields is advantageous).
- Proven experience as a Receptionist or in a customer service role.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office applications and use of basic office equipment.
- Ability to multitask, prioritize effectively, and work under minimal supervision.
- Positive attitude and commitment to delivering outstanding customer service.