Pedros – Skills Trainer

Pedros Flame Grilled Chicken

Location: Botswana

Closing Date: 3rd February 2025


Job Title: Skills Trainer

Purpose:

The Skills Trainer will support Branch Managers by facilitating, managing, and coordinating organizational Training & Development initiatives. Acting as a liaison between the Operations Leadership, HR Team, and Branch Managers, the role focuses on team member training, franchise store standards, and driving profitability.

Responsibilities:

-Train, coach, and certify team members per brand standards.

-Conduct Restaurant Orientation for new store staff and managers.

-Assist Branch Managers with training evaluations to ensure knowledge retention.

-Manage and conduct annual assessments for employees.

-Identify and assess additional training needs, collaborating with the Operations and HR Departments.

-Approve and issue certifications by inspecting required documentation.

-Present training courses as needed.

-Provide manpower development input above store level.

-Deliver training programs to address performance gaps.

-Communicate progress reports on training and development initiatives.

Skills Requirements:

-Experience in franchise store management.

-Strong presentation, written, and oral communication skills.

-Understanding of the learning process, especially in in-store training.

-Ability to implement participative training techniques.

Requirements:

-Degree in Hospitality Management or a related qualification.

-Accredited BQA Trainer certification.

-Experience in Food and Beverage operations management or a related field.

-2–5 years of relevant work experience.

How to Apply:

Please send your CV and related documents to:
Email: recruitment@pedrosbotswana.co.bw

Note: Only shortlisted candidates will be contacted.