Customer Service Representative – Zimworx
Location: Gaborone, Botswana
Contract Duration: 12 January 2025
Field: Customer Relations – Customer Service
Are you passionate about helping people and finding solutions? Do you thrive on delivering excellent service and creating a positive impact? Zimworx is seeking a Customer Service Representative to join our team and provide exceptional support to our valued customers.
Responsibilities:
-Deliver outstanding service to customers via phone, email, and chat.
-Address inquiries and resolve issues promptly and professionally.
-Process orders, returns, and exchanges accurately.
-Maintain up-to-date customer records and data.
-Collaborate with team members to enhance customer satisfaction.
Requirements:
- Excellent communication and problem-solving skills.
- Friendly demeanor with a customer-first approach.
- Ability to multitask and thrive in a fast-paced environment.
- Previous experience in customer service is an advantage.
- Basic computer skills and familiarity with CRM systems.
HOW TO APPLY:
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