Location: Maseru, Lesotho
Job Type: Full-time
Overview
ZMG Isuzu Dealership is looking for an experienced Human Resource and Administration Manager to lead all HR functions and oversee administrative operations. This role is essential in ensuring a productive workforce, compliance with employment regulations, and efficient dealership operations. The ideal candidate will have strong leadership skills, excellent communication abilities, and a deep understanding of HR best practices.
Responsibilities
Human Resource Management
Employee Relations & Performance Management
- Ensure compliance with employment laws and dealership policies.
- Supervise employee performance reviews, goal-setting, and appraisals to guarantee fair and consistent evaluations.
- Develop and implement HR policies to promote a professional and equitable workplace.
- Address employee grievances and resolve workplace conflicts effectively.
- Foster a positive company culture through engagement initiatives and team-building activities.
Training & Development
- Identify training needs and introduce development programs for employees.
- Ensure adherence to Isuzu dealership training standards for both technical and sales teams.
- Organize workshops and upskilling programs to encourage continuous employee growth.
Payroll & Benefits Administration
- Oversee payroll processing to ensure accurate and timely salary payments.
- Manage employee benefits, including leave and other entitlements.
- Ensure compliance with labor laws concerning wages, overtime, and working conditions.
Administrative & Compliance Management
Office & Dealership Administration
- Supervise day-to-day office operations, including vendor and facility management.
- Maintain employee records, contracts, and compliance documentation.
- Ensure proper office logistics and supplies to support dealership functions.
Regulatory Compliance & Policy Enforcement
- Guarantee dealership compliance with employment laws, labor regulations, and safety protocols.
- Develop and update HR policies and employee handbooks.
- Conduct HR audits and risk assessments to mitigate compliance risks.
Workplace Safety & Health
- Implement health and safety standards in accordance with dealership and legal requirements.
- Oversee workplace safety training and emergency preparedness programs.
- Conduct regular safety inspections to ensure compliance with industry standards.
Requirements
- Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Experience: Minimum of five years in HR and administration.
- Skills & Competencies:
- Strong knowledge of labor laws, HR best practices, and compliance requirements.
- Proficiency in HR software, payroll systems, and MS Office Suite.
- Excellent interpersonal, problem-solving, and leadership skills.
- Ability to work effectively in a fast-paced and dynamic dealership environment.
HOW TO APPLY:
About the Company
ZMG Isuzu is Lesotho’s only official Isuzu dealership, dedicated to providing premium automotive solutions to individuals and businesses across the country. As the exclusive Isuzu dealer in Lesotho, we offer a full range of new Isuzu vehicles across all derivatives—LCV, SUV, and CV—along with genuine parts and expert servicing to ensure our customers experience unmatched reliability and performance.