Shop Assistant / Cashier โ€“ Volksrust & Surrounding Areas โ€“ Clicks Group – Apply by 20 November 2025

Shop Assistant / Cashier โ€“ Volksrust & Surrounding Areas โ€“ Clicks Group – Apply by 20 November 2025

Apply by: 20 November 2025
Location: KwaZulu-Natal
Contract: Permanent
Industry: FMCG, Retail & Supply Chain
Employment Equity: Yes


About the Role

Clicks Group is seeking a dedicated and customer-focused Shop Assistant / Cashier to deliver excellent service, support smooth store operations, and create a positive shopping experience for every customer.

This role combines customer service, point-of-sale duties, merchandising, and general store support.


Key Responsibilities

Point of Sale (POS) Operations

  • Accurately scan merchandise and process payments
  • Handle cash safely and follow all cash-handling procedures
  • Process Clicks ClubCard rewards and promote new sign-ups

Customer Service

  • Act as a friendly and professional brand ambassador
  • Assist customers with product information, promotions, and queries
  • Maintain visibility on the floor to enhance the customer experience

Merchandising & Housekeeping

  • Maintain store displays and merchandising standards
  • Ensure the store is clean, organised, and well-stocked
  • Support visual merchandising and store layout guidelines
  • Keep product knowledge updated for effective customer assistance

Sales Support

  • Promote ongoing promotions and deals
  • Contribute to overall store sales by providing excellent service
  • Support Clicksโ€™ vision of being the customerโ€™s first-choice health & beauty retailer

Knowledge Required

  • Basic maths and numeracy
  • Understanding of retail/FMCG operations
  • Stock management principles
  • Customer service excellence

Skills Required

  • Strong planning & organising skills
  • Problem-solving ability
  • Excellent communication
  • Customer-focused approach
  • Computer literacy
  • Accuracy and numeracy

Competencies

Essential:

  • Relating & Networking
  • Following Instructions & Procedures
  • Delivering Results & Meeting Customer Expectations

Desirable:

  • Working with People
  • Persuading & Influencing
  • Planning & Organising
  • Coping with Pressure & Setbacks

Minimum Requirements

Education:

  • Essential: Grade 12 / Matric
  • Desirable: 50%+ in Maths and English

Experience:

  • Experience in customer-facing retail/FMCG roles is advantageous

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