Bush Ways Safaris & Lodges: Reservationist Clerk
Job Title: Reservationist
Location: Maun, Botswana
Closing Date: 30 May 2025
Overview:
Bush Ways Safaris & Lodges is seeking a vibrant, intelligent, and customer service-oriented individual to join its growing team as a Reservationist. The successful candidate will play a key role in managing reservations for Bush Ways Lodges, providing exceptional customer service, and offering customized travel solutions.
Key Responsibilities:
- Handle reservations for Bush Ways Lodges efficiently and accurately
- Answer and manage incoming calls with professionalism and courtesy
- Communicate clearly with clients to understand and meet their travel needs
- Use persuasive sales skills to promote products and services
- Deliver world-class customer service and support
- Utilize reservation management software to manage bookings
- Maintain client records and ensure timely follow-up
Requirements and Skills:
- Excellent computer skills, including advanced proficiency in Microsoft Excel
- Proficiency in reservation management software
- Excellent communication skills, both written and verbal
- Highly motivated, detail-oriented, and organized
- Proven track record of delivering exceptional customer service
- Ability to work independently and as part of a team
APPLICATION PROCESS
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