Closing Date: 3 December 2025
Job Type: Full-Time
Location: Pretoria, Gauteng
Brand: FNB (First National Bank)
Industry: Banking & Financial Services
Experience Level: Intermediate
Job Reference: R43396

Overview

FNB is looking for a proactive and dependable Office Administrator to provide efficient administrative and operational support within the assigned functional area. The successful candidate will ensure smooth day-to-day operations, maintain compliance standards, manage stakeholder relationships, and deliver high-quality customer service. This role requires strong organisational skills, attention to detail, and the ability to work effectively within a dynamic and fast-evolving environment.

Key Responsibilities

– Provide accurate and efficient administrative support to internal teams and functional areas.
– Manage expenses and departmental costs within approved budget parameters.
– Build and maintain effective working relationships with stakeholders, including end-users, project managers, SMEs and senior staff.
– Resolve customer and internal queries timeously and professionally.
– Deliver exceptional service through proactive and innovative solutions that exceed expectations.
– Monitor regulatory, governance and industry changes and assist with implementing compliance interventions.
– Maintain filing systems and administrative processes to support operational efficiency.
– Generate accurate management information and reports as required.
– Support the operational activities of the department through reliable administration.
– Participate in performance management, skills development and team culture initiatives.
– Manage personal development to continually enhance skills and competencies.

Minimum Requirements

– A relevant administrative or business qualification is advantageous.
– Previous administration experience within a corporate or financial institution is preferred.
– Strong organisational and communication skills.
– Ability to work with multiple stakeholders and meet tight deadlines.
– Proficient in Microsoft Office and administrative systems.
– Strong customer-service orientation and problem-solving ability.

APPLICATION PROCESS

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