Listing Reference: click_022635
Location: KwaZulu-Natal (Volksrust & Surrounding Areas)
Contract Type: Permanent
Industry: FMCG, Retail, Wholesale & Supply Chain
Employment Equity: Yes
Company: Clicks Group

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Introduction

Clicks is seeking 20 Shop Assistants / Cashiers to join their stores in Volksrust and surrounding areas. The role focuses on delivering excellent customer service, maintaining an efficient point-of-sale environment, and ensuring high merchandising standards that contribute to a positive shopping experience.

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Key Job Objectives

• Efficiently perform all point-of-sale (POS) operational activities.
• Accurately scan merchandise and process payments, including ClubCard rewards.
• Ensure safe and responsible handling of cash at all times.
• Proactively promote and register new customers for Clicks ClubCard.
• Inform customers about promotions to increase sales and customer satisfaction.
• Deliver outstanding customer service as a visible and professional brand ambassador.
• Maintain store merchandising, displays, and housekeeping in line with Clicks’ standards.
• Support the company vision of being South Africa’s preferred health and beauty retailer.
• Stay up to date with product knowledge, promotions, and store events.

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Knowledge Required

• Basic mathematical skills.
• Understanding of retail/FMCG operations, merchandising, and promotions.
• Knowledge of stock management processes.
• Customer service excellence principles.

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Skills Required

• Strong customer-service orientation.
• Good communication and interpersonal skills.
• Planning and organising abilities.
• Problem-solving skills.
• Computer literacy.
• Strong numeracy skills.

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Competencies

Essential

• Relating and networking
• Following instructions and procedures
• Delivering results & meeting customer expectations

Desirable

• Working with people
• Persuading and influencing
• Planning and organising
• Coping with pressure and setbacks

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Minimum Requirements

Education

• Grade 12 (Essential)
• Maths 50% and English 50% (Advantageous)

Experience

• Experience in a customer-facing retail/FMCG role (Advantageous)

APPLICATION PROCESS

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