Shoprite Transpharm Returns Clerk Jobs 2026 โ Pretoria, Gauteng | Grade 12 | Full-Time Position | Apply by 27 October 2026
Shoprite Group is inviting applications from suitably qualified candidates for a Returns Clerk position at Transpharm in Pretoria, Gauteng.
This opportunity is suitable for job seekers who have completed Grade 12 (Matric) or an equivalent qualification and have knowledge of warehouse operations, stock handling and inventory management.
The successful candidate will be responsible for processing returned stock, checking damaged and expired products, maintaining accurate records and communicating with suppliers and customers.
Candidates with 2โ3 years of warehouse experience are preferred, although the advertisement does not describe this experience as an absolute minimum requirement.
The position is advertised as full-time, with applications closing on 27 October 2026.
Shoprite Transpharm Returns Clerk Vacancy Details
About Shoprite Transpharm
Transpharm forms part of the Shoprite Group’s pharmaceutical operations.
The business operates within a supply chain environment where accurate stock handling, inventory management and efficient distribution processes are important.
The Returns Clerk position supports these activities by ensuring that returned products are received, inspected, recorded and processed according to established procedures.
The role also involves handling product complaints, coordinating stock returns and maintaining communication with suppliers.
About the Returns Clerk Position
The Returns Clerk will be responsible for managing returned stock received from customers and internal warehouse locations.
This includes checking products for damage, expiry dates and other discrepancies before processing them according to company procedures.
The successful candidate must maintain accurate records, investigate stock-related problems and ensure that returns are handled efficiently.
The position requires strong organisational skills, attention to detail and the ability to work in a busy warehouse environment.
Minimum Qualification Requirements
Applicants must have:
Grade 12 (Matric) or an equivalent secondary education qualification.
A diploma or university degree is not listed as compulsory in the supplied advertisement.
Candidates should also demonstrate knowledge of warehouse operations and inventory-handling procedures.
Work Experience Requirements
The advertisement states that candidates with 2โ3 years of experience in a warehouse environment are preferred.
This means previous warehouse experience is desirable, but the wording does not expressly make two years of experience a compulsory minimum.
Relevant experience may include:
- Warehouse operations.
- Stock receiving.
- Inventory management.
- Stock control.
- Processing returned merchandise.
- Checking damaged or expired products.
- Warehouse administration.
- Supplier communication.
- Stock documentation.
Applicants should describe their relevant experience clearly in their CV.
Key Duties and Responsibilities
1. Receiving Returned Stock
The successful candidate will:
- Receive returned stock from customers.
- Receive stock from internal warehouse locations.
- Verify stock against relevant documentation.
- Ensure returned items are correctly recorded.
- Follow company procedures when receiving stock.
2. Stock Inspection
Responsibilities include:
- Inspecting returned products.
- Checking expiry dates.
- Identifying damaged stock.
- Identifying short-dated products.
- Checking for stock discrepancies.
- Reporting problems to the relevant Controller.
3. Investigating Stock Discrepancies
The Returns Clerk will:
- Investigate stock-related problems.
- Identify differences between stock and records.
- Report discrepancies promptly.
- Follow standard operating procedures when resolving issues.
- Communicate unresolved matters to the relevant supervisor.
4. Stock Returns Administration
Duties include:
- Maintaining accurate stock records.
- Preparing returns documentation.
- Updating relevant information.
- Compiling reports.
- Ensuring records are complete and accurate.
- Following established stock-handling procedures.
5. Supplier and Customer Communication
The successful candidate will:
- Communicate with customers by telephone and email.
- Contact suppliers regarding stock returns.
- Follow up on outstanding enquiries.
- Provide relevant information.
- Maintain professional communication.
- Assist with resolving stock-related complaints.
6. Batch Recalls and Stock Adjustments
Responsibilities include:
- Following instructions from the Controller or Buyer.
- Assisting with batch recalls.
- Supporting stock adjustments.
- Ensuring recalled products are handled correctly.
- Maintaining accurate documentation.
7. Supplier Stock Collections
The Returns Clerk will:
- Coordinate the upliftment of stock by suppliers.
- Prepare stock for collection.
- Assist general workers with related activities when required.
- Ensure stock movements are properly documented.
8. Handling Product Complaints
Duties include:
- Investigating product complaints.
- Identifying possible stock-related problems.
- Communicating with supervisors.
- Liaising with suppliers.
- Supporting the resolution of complaints.
Required Skills and Competencies
Applicants should possess the following skills.
Warehouse Knowledge: A strong understanding of warehouse operations and safety procedures.
Stock Management: Ability to receive, inspect and process stock accurately.
Equipment Handling: Ability to operate warehouse equipment such as forklifts and pallet jacks.
Organisation: Ability to maintain records, organise tasks and manage time effectively.
Attention to Detail: Ability to identify stock discrepancies, damage and expiry-related issues.
Communication: Good verbal and written communication skills.
Teamwork: Ability to cooperate with colleagues, supervisors and other departments.
Independent Working: Ability to complete assigned responsibilities without constant supervision.
Physical Fitness: Ability to perform manual warehouse tasks.
Computer Literacy: Basic computer skills for working with inventory management systems.
Is Previous Warehouse Experience Compulsory?
The advertisement states:
Minimum of 2โ3 years of experience in a warehouse environment preferred.
The word preferred indicates that relevant experience is desirable.
However, applicants should not assume that all candidates without warehouse experience will qualify. Shoprite may assess applications according to the full requirements and suitability for the position.
Candidates who have Grade 12 and relevant stock-handling or inventory administration skills may consider applying.
Employment Type and Salary
The position is advertised as:
Full-Time Employment
Location: Pretoria, Gauteng.
The exact salary has not been disclosed in the supplied advertisement.
Shoprite describes the opportunity as offering competitive remuneration and career development within its retail group, but no specific salary amount or benefits package is provided.
Applicants should confirm remuneration and employment conditions during the recruitment process.
Why Consider the Shoprite Returns Clerk Position?
This opportunity may appeal to candidates interested in warehouse administration, inventory management and pharmaceutical supply chain operations.
Potential advantages include:
- Full-time employment.
- Grade 12 as the minimum educational qualification.
- Experience in a pharmaceutical supply chain environment.
- Exposure to stock returns and inventory management.
- Opportunities to strengthen warehouse administration skills.
- Experience in supplier and customer communication.
- Career development opportunities described in the advertisement.
Application Process:
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