Sneaker Factory is recruiting Seasonal Sales Associates to assist stores during the busy festive retail period, with multiple opportunities across all nine provinces of South Africa.

These seasonal positions may be ideal for energetic and customer-focused job seekers who have an interest in sneakers, fashion, retail and sales and enjoy working in a fast-paced environment.

Position: Seasonal Sales Associate Opportunity (120hr)
Employer: TFG
Brand: Sneaker Factory
Job Type: Seasonal / Festive Period
Hours: 120hr opportunity
Number of Positions: Multiple opportunities
Closing Date: 30 September 2026
Country: South Africa

Provinces Where Opportunities Are Available

Seasonal Sales Associate opportunities have been advertised across:

• Gauteng
• Mpumalanga
• Limpopo
• North West
• Free State
• KwaZulu-Natal
• Northern Cape
• Western Cape
• Eastern Cape

Specific areas mentioned in the recruitment campaign also include:

• George
• Knysna
• Gqeberha / Port Elizabeth
• Mthatha
• East London

Applicants should apply for the opportunity covering the province or area where they would like to work.

Job Overview

Sneaker Factory is looking for fun, energetic, enthusiastic and hardworking seasonal employees to help provide customers with an excellent shopping experience during the festive period.

Seasonal Sales Associates will interact directly with customers, assist with product selection, contribute towards sales targets and help ensure that merchandise is replenished and stores remain customer-ready.

This opportunity may particularly appeal to applicants who enjoy sneakers, streetwear and fashion and who are comfortable communicating with different customers.

Responsibilities

Seasonal Sales Associates may be responsible for:

• Acting as an ambassador for the brand.
• Creating a memorable shopping experience for customers.
• Welcoming and assisting customers professionally.
• Identifying customer needs and providing suitable solutions.
• Helping customers find appropriate products.
• Delivering excellent customer service.
• Working towards sales targets.
• Keeping track of sales performance against targets.
• Selling products from a diverse merchandise range.
• Keeping up to date with current fashion and retail trends.
• Identifying opportunities to generate additional sales.
• Recommending complementary products where appropriate.
• Assisting customers with product-related queries.
• Replenishing merchandise when required.
• Helping ensure that products remain available to customers.
• Keeping the store customer-ready.
• Handling customer queries efficiently.
• Dealing with customer complaints professionally.
• Supporting other team members during busy festive trading periods.

Qualifications and Experience

Applicants should take note of the following:

• Previous experience within a retail environment is beneficial.
• A Matric / Grade 12 certificate is advantageous.

The supplied vacancy information lists Matric as advantageous rather than compulsory.

Applicants with limited retail experience may therefore still consider applying if they meet the other requirements and can demonstrate the right attitude and relevant customer-service skills.

Skills and Requirements

TFG is looking for applicants who:

• Have a positive, can-do attitude.
• Are South African citizens.
• Have excellent communication skills.
• Have good selling skills.
• Are sales driven.
• Are customer focused.
• Have a strong work ethic.
• Demonstrate initiative.
• Are motivated to deliver results.
• Can thrive under pressure.
• Can deal efficiently with customer queries and complaints.
• Have an interest in retail and fashion.
• Are willing to work retail hours.
• Have reliable transport.
• Are available to start immediately.

Application Process:

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• TRANSNET JOBS 2026: GENERAL WORKERS, GRADUATE & WIL OPPORTUNITIES – 33+ POSTS
• Transnet Work Integrated Learning – Human Resource Management | Johannesburg, Pretoria & Durban | N4–N6 HR Management | Apply by 14 September 2026
• Transnet Young Professional-in-Training Programme – 13 Graduate Opportunities Across South Africa | No Experience Required | Apply by 10 September 2026
• Transnet SHE Level 1 – Vryheid to Marvisstad | Grade 12 + Safety Experience | Apply by 11 September 2026
• Transnet Operator Level 1 X02 – Vryheid to Marvisstad | Grade 10 + Disc Cutter Certificate | Apply by 11 September 2026

CV Tips for Sneaker Factory Seasonal Sales Associate Applicants

Your CV should demonstrate that you can work with customers, communicate confidently and contribute positively to a retail sales environment.

1. Make Your Contact Details Easy to Find

At the top of your CV, include:

• Full name
• Cellphone number
• Email address
• Town and province
• Availability

Make sure all your contact information is current.

2. Add a Short Personal Profile

You could use a profile similar to:

“Energetic and customer-focused job seeker with strong communication skills and an interest in sneakers, fashion and retail. Friendly, reliable and comfortable interacting with customers in fast-paced environments. Eager to develop retail sales experience and contribute positively to a store team.”

Adjust the statement so that it accurately describes you.

3. Highlight Your Customer Service Experience

Relevant previous positions could include:

• Sales Assistant
• Shop Assistant
• Cashier
• Merchandiser
• Promoter
• Customer Service Agent
• Waiter/Waitress
• Receptionist
• General Store Assistant

For each previous position, briefly explain your main duties and any relevant achievements.

4. No Previous Retail Experience?

Applicants without formal retail experience can highlight transferable skills such as:

• Communication
• Customer service
• Teamwork
• Reliability
• Confidence
• Problem solving
• Time management
• Working under pressure
• Positive attitude
• Willingness to learn

School activities, volunteering, temporary work and other customer-facing experience may also be useful to include.

5. Mention Your Interest in Sneakers and Fashion

If you genuinely have knowledge or an interest in:

• Sneakers
• Footwear
• Streetwear
• Fashion
• Styling
• Retail trends

mention it briefly.

Being familiar with products and trends can be useful when helping customers make purchasing decisions.

6. Highlight Sales Skills

If you have previous sales experience, explain what you actually did.

Instead of simply writing:

“Helped customers.”

Where accurate, you could write:

“Assisted customers with product selection and recommended suitable complementary products based on their needs.”

7. Mention Your Availability

Festive retail can involve particularly busy trading periods.

If applicable, mention your availability for:

• Weekends
• Public holidays
• Retail shifts
• Festive-period schedules

Only state availability that is genuinely accurate.

8. Keep Your CV Short and Professional

A clear one- to two-page CV should generally be sufficient for an entry-level seasonal retail application.

Check your spelling, grammar and contact information before submitting it.

Common Sneaker Factory Seasonal Sales Associate Interview Questions

If shortlisted for an interview, prepare for questions such as:

1. Tell us about yourself.

Keep your introduction focused on your personality, relevant experience, strengths and interest in retail.

2. Why do you want to work for Sneaker Factory?

Be prepared to discuss your interest in sneakers, fashion, sales, retail and customer service.

3. What do you know about Sneaker Factory?

Research the brand before your interview. Familiarise yourself with its products and the type of retail environment you would be joining.

4. What does good customer service mean to you?

Explain that good service involves listening carefully, understanding what the customer needs and providing friendly and helpful assistance.

5. A customer doesn’t know which sneakers to buy. How would you help them?

Ask questions about what they need the sneakers for, their preferences and budget before recommending suitable options.

6. What would you do if a customer’s preferred size was unavailable?

Explain that you would check available stock and, where appropriate, suggest another suitable option rather than simply telling the customer that the product is unavailable.

7. How would you encourage additional sales?

Focus on recommending useful complementary products based on the customer’s original purchase.

8. Are you comfortable working towards sales targets?

Explain your willingness to work towards goals, learn sales techniques and contribute to the overall performance of the store.

9. How would you deal with an unhappy customer?

Remain calm, listen carefully, communicate respectfully and follow the appropriate store procedures.

10. How would you cope with a very busy store during the festive season?

Discuss staying organised, remaining calm, prioritising customers and working closely with your team.

11. Can you work weekends and public holidays?

Answer honestly according to your actual availability.

12. Why should Sneaker Factory hire you?

Highlight relevant qualities such as:

• Energy
• Confidence
• Reliability
• Communication skills
• Customer-service ability
• Interest in sneakers and fashion
• Strong work ethic
• Teamwork
• Willingness to learn

Important Information

These opportunities are intended to support stores during the festive retail period and should therefore be regarded as seasonal employment opportunities.

Preference may be given, but is not limited, to candidates from designated groups in accordance with the Employment Equity Act.

Closing Date: 30 September 2026