Job Title: Till Supervisor
Location: Lithabaneng, Ha Matala, Maseru
Closing Date: 16 April 2025
Overview:
The Till Supervisor will oversee cashiers, ensure efficient operations at checkout points, and manage daily cash balancing.
Responsibilities:
-Supervise and support cashier staff to ensure smooth and efficient checkout operations
-Monitor till performance and address any technical or customer issues promptly
-Ensure accurate cash handling and balancing of tills at the beginning and end of each shift
-Provide training and guidance to new or existing cashiers
-Handle escalated customer queries or complaints at the point of sale
-Perform spot checks and reconcile discrepancies in cash or transactions
-Maintain adequate change and till supplies to prevent delays
-Enforce store policies regarding scanning, pricing, and customer service standards
-Prepare daily till reports and submit them to management
Requirements:
-LGCSE or equivalent qualification
-2 years of experience in a cashiering or supervisory role
-Good leadership and customer service skills
-Trustworthy and detail-oriented