Entry-Level Admin Clerks / Receptionists โ Lancet Laboratories (Various Locations, South Africa) โ Apply by 04 August 2025
Job Opportunity: Entry-Level Admin Clerks / Receptionists โ Lancet Laboratories (Various Locations, South Africa) โ Apply by 04 August 2025
Location: South Africa (Nationwide Opportunities)
Closing Date: 04 August 2025
Position Type: Entry-Level (Full-Time)
Overview
Lancet Laboratories is seeking dedicated and professional individuals to join its team as Admin Clerks / Receptionists. This entry-level opportunity is ideal for unemployed candidates looking to start a career in healthcare administration. The role is central to ensuring the efficient registration, processing, and tracking of laboratory specimens and providing exceptional client-facing service.
Key Responsibilities
-Receive, log, and route laboratory samples in accordance with standard operating procedures.
-Dispatch specimens to the correct laboratories and monitor processing turnaround times.
-Manage queries, patient reports, and customer complaints in a professional and timely manner.
-Perform hospital rounds for sample collection and report distribution.
-Track courier deliveries and ensure proper documentation of incoming samples.
-Maintain accurate records, scan documents into the system (Oculus), and resolve scanning issues.
-Handle front-desk reception duties, including directing clients and managing telephone calls.
-Receive payments from patients and process them according to standard protocols.
-Monitor and order stock supplies, ensuring timely delivery to medical practices.
-Uphold the principles of customer care and maintain professionalism with patients and healthcare staff.
Entry Requirements
-Grade 12 (Matric) or NQF Level 4 qualification (compulsory)
-A BSc Degree will be advantageous but not required
-0โ1 year of relevant experience (graduates welcome)
Skills and Competencies
- Excellent verbal communication and interpersonal skills
- Strong attention to detail and administrative accuracy
- Patience, empathy, and ability to deal with distressed or nervous patients
- High level of confidentiality and sensitivity
- Good telephone etiquette and customer orientation
- Ability to manage tasks under pressure and in a team
- Computer literacy and willingness to learn internal systems
- Neat appearance and adherence to the companyโs dress code
Why Join Lancet Laboratories?
- Gain valuable experience in a reputable medical laboratory environment
- Contribute to public health and patient care services
- Be part of a professional, customer-focused team with room to grow
APPLICATION PROCESS
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