SASSA is recruiting 10 Grant Administrators across several offices in the Eastern Cape.

Successful candidates will provide grant customer care, process grant applications and perform administrative functions relating to social grants.

Job Details

Employer: South African Social Security Agency (SASSA)
Position: Grant Administrator
Number of Posts: 10
Level: 5
Province: Eastern Cape
Salary: R237 453 – R330 162 per annum, exclusive of benefits
Closing Date: 25 August 2026

Locations and Reference Numbers

• Grahamstown – X1: SAS 48/2026
• Cofimvaba – X2: SAS 49/2026
• Lady Frere – X1: SAS 50/2026
• Queenstown – X1: SAS 51/2026
• Gqeberha – X3: SAS 52/2026
• Mount Frere – X1: SAS 53/2026
• East London (Mdantsane) – X1: SAS 54/2026

Total: 10 positions

Minimum Requirements

Candidates should hold a qualification at NQF Level 6 recognised by SAQA in one of the following disciplines:

• Public Administration
• Public Management
• Business Administration
• Economics
• Development Studies
• Finance
• Accounting
• Commerce
• Social Sciences
• Social Security
• Law
• Information Technology

Computer literacy is essential.

Duties and Responsibilities

Successful candidates will:

• Provide grant customer care services.
• Screen and capture grant applications.
• Perform beneficiary maintenance functions effectively.
• Administer medical bookings and assessments.
• Provide off-site grant application services to clients.
• Scan and batch grant files.

How to Apply

Applications for the Grant Administrator positions must ONLY be submitted through one of the methods specified by SASSA:

Postal applications:

Attention: Human Capital Management
Private Bag X9001
Chiselhurst
East London
5201

OR

Hand delivery:

BKB Building
Corner Fitzpatrick & Merino Road
Quigney
East London

Applications may also be submitted to the nearest SASSA office within the Eastern Cape.

Documents Required

Applicants should submit:

• New Z83 Application for Employment Form
• Comprehensive CV
• Copy of highest relevant qualification

Your application must clearly quote the reference number and position name.

The CV should include comprehensive information such as experience, duties and relevant employment dates.

Other copies of certificates, ID and valid driver’s licence should only be submitted when requested.

Important: Do Not Email Applications

The SASSA advert specifically states:

“Only email applications will be accepted” does NOT apply to these Grant Administrator posts.

For the Grant Administrator and Clerk Customer Care vacancies, candidates must follow the postal/hand-delivery instructions stated in the advert.

Employment Equity Preferences

Employment equity preferences differ according to the office:

Grahamstown: African Male/PWD; African Female; Coloured Male
Cofimvaba: African Male/PWD; African Female; Coloured Male
Lady Frere: African Male/PWD; African Female; Coloured Male
Queenstown: African Male/PWD; African Female; Coloured Male
Idutywa: African Male/PWD; Coloured Male; African Female
Gqeberha X2: African Male/PWD; Coloured Male; White Male
Gqeberha: African Female/PWD; Coloured Female; White Female
Mount Frere: African Male/PWD; African Female; Coloured Male
East London: African Male/PWD; African Female; Coloured Male

Note: The advert’s employment-equity section mentions Idutywa, although Idutywa is not separately listed among the 10 advertised locations in the location line. Applicants should therefore rely on the advertised location/reference number relevant to the position they are applying for rather than assuming an additional vacancy.

Enquiries

Ms Z. Kumbula: 043 707 6390
Ms P. Ndengane: 043 707 6421

Important Application Notes

Appointments may be subject to:

• Qualification checks
• Reference checks
• ITC checks
• Criminal-record checks
• Technical tests
• Compulsory competency assessments

SASSA states that it is under no obligation to fill a post after advertising it.

Correspondence will only be communicated with shortlisted candidates.

If you have not been contacted within three months after the closing date, consider your application unsuccessful.

Failure to comply with the application requirements may result in automatic disqualification.

Closing Date

25 August 2026

Frequently Asked Questions

How many Grant Administrator vacancies are available?
There are 10 positions advertised across the Eastern Cape.

What is the salary?
The salary is R237 453 – R330 162 per annum, exclusive of benefits.

Is Grade 12 alone enough to apply?
No. The advert requires an NQF Level 6 qualification recognised by SAQA in one of the listed fields.

Is previous work experience required?
The advertisement does not specify a minimum number of years of experience for the Grant Administrator positions.

Is computer literacy required?
Yes. Computer literacy is specifically listed as essential.

Can I email my application?
No. These applications must be submitted according to the specified postal or hand-delivery instructions, or through the nearest SASSA office within the Eastern Cape.

Do I need certified copies when initially applying?
The advert requests a copy of the highest relevant qualification with the initial application. Other certificates, ID and driver’s licence documents should be provided upon request.

What does a Grant Administrator do at SASSA?
The role includes assisting grant customers, screening and capturing applications, beneficiary maintenance, medical bookings and assessments, off-site services, and scanning and batching grant files.

Possible Interview Questions

1. What do you know about SASSA and its mandate?
2. What social grants are administered by SASSA?
3. What do you understand about the social grant application process?
4. How would you assist an elderly customer who is struggling to understand the application process?
5. How would you handle confidential beneficiary information?
6. What would you do if you discovered incorrect information on a grant application?
7. How would you deal with an angry customer whose application has been delayed?
8. What computer systems or Microsoft Office applications are you comfortable using?
9. Why is accuracy important when capturing beneficiary information?
10. How would you manage a large number of applications while maintaining accuracy?
11. What does excellent customer service mean to you?
12. Why do you want to work as a Grant Administrator at SASSA?