Shop Assistant (Flexi) โ VANS Access Park | Cape Town, Western Cape โ Apply by 16 September 2026
Employer: Ares Holdings
Brand: VANS
Position: Shop Assistant (Flexi)
Store: VANS Access Park
Location: Cape Town, Western Cape
Employment Type: Contract / Flexi
Industry: Retail
Functional Area: Customer Service
Experience Required: At least 1 year of sales experience
Closing Date: 16 September 2026
Overview
VANS Access Park, operated by Ares Holdings, is looking for an enthusiastic Flexi Shop Assistant to join its retail team in Cape Town.
The successful candidate will provide excellent customer service, assist shoppers with product selection and styling, process transactions, replenish stock and help maintain the store’s visual merchandising standards.
This opportunity is particularly suited to someone with previous retail sales experience and a genuine interest in streetwear, sneakers, extreme sports and youth culture.
Candidates must have at least one year of sales experience and should be available to work weekends and retail holidays.
Key Responsibilities
The Shop Assistant will be responsible for:
– Welcoming and assisting customers in the store.
– Providing excellent customer service.
– Helping customers select suitable products.
– Providing product information and styling advice.
– Using product knowledge to identify sales opportunities.
– Processing customer transactions accurately.
– Replenishing merchandise on the sales floor.
– Helping maintain attractive product displays.
– Supporting the store’s visual merchandising standards.
– Maintaining a positive and energetic shopping environment.
– Contributing towards store sales targets.
– Working towards applicable KPIs and performance goals.
– Representing the VANS brand professionally.
– Supporting other team members during busy trading periods.
– Contributing to a positive store culture.
Customer Service and Sales
A major part of this position involves creating a positive experience for customers while supporting the store’s sales performance.
The successful candidate should be comfortable:
- Approaching and engaging customers.
- Understanding what customers are looking for.
- Recommending suitable products.
- Providing styling advice.
- Explaining product features.
- Encouraging sales without placing unnecessary pressure on customers.
- Handling transactions professionally.
- Building positive relationships with customers.
- Working towards sales targets and KPIs.
Minimum Requirements
Applicants should have:
- At least 1 year of sales experience.
- Relevant experience within a similar retail brand or environment.
- A motivated and positive attitude.
- A genuine interest in and appreciation for the VANS brand.
- Availability to work weekends.
- Availability during retail holidays.
The supplied advertisement does not specify a particular minimum educational qualification.
Requirements and Skills
Suitable candidates should demonstrate:
- Strong retail sales ability.
- Excellent customer-service skills.
- Good communication and interpersonal skills.
- Product-selling ability.
- Ability to provide styling advice.
- Good product knowledge or willingness to learn.
- Ability to process transactions accurately.
- Stock-replenishment skills.
- Understanding of visual merchandising.
- Ability to work towards KPIs and sales targets.
- Ability to work effectively as part of a retail team.
- Positive and energetic attitude.
Interest in the VANS Brand
Candidates should have a genuine interest in the lifestyle and culture associated with VANS.
An interest in the following areas is particularly relevant:
- Sneakers.
- Streetwear.
- Fashion.
- Extreme sports.
- Youth culture.
The successful candidate will be expected to act as a strong brand ambassador and represent the values and culture of the VANS brand when interacting with customers.
Working Hours
Applicants must be prepared to work according to retail trading requirements, including:
- Weekends.
- Retail holidays.
- Busy promotional periods.
- Other shifts applicable to the store’s operating schedule.
Candidates should consider their availability and transport arrangements before applying.
Perks and Benefits
Ares Holdings lists several benefits associated with working within the group, including:
- Staff allocation valued at R10,000 retail value per annum.
- Staff discounts.
- Company performance incentive scheme.
- Long-service incentives.
- Holistic Employee Wellness Programme.
- Employee engagement initiatives.
- Opportunity to work with established and growing lifestyle brands.
Benefits may be subject to applicable company policies and employment conditions.
Possible Interview Questions
Candidates preparing for the VANS Shop Assistant interview may be asked:
- Why would you like to work for VANS?
- What do you know about the VANS brand?
- What interests you about streetwear and sneaker culture?
- Tell us about your previous retail or sales experience.
- How would you approach a customer who enters the store but does not ask for assistance?
- How would you recommend a product to a customer?
- Tell us about a time you achieved or exceeded a sales target.
- How would you deal with a difficult customer?
- What does excellent customer service mean to you?
- How would you provide styling advice to a customer?
- What experience do you have working towards KPIs?
- Why is visual merchandising important in a fashion store?
- How would you contribute to an energetic and positive store environment?
- Are you available to work weekends and retail holidays?
- Why should VANS choose you as a brand ambassador?
CV Tips for This Position
Your CV should clearly demonstrate your retail and sales experience, particularly because at least one year of sales experience is required.
Highlight previous duties involving:
- Retail sales.
- Shop Assistant duties.
- Customer service.
- Fashion or footwear retail.
- Product recommendations.
- Styling customers.
- Sales targets.
- KPIs.
- Point-of-sale transactions.
- Cashier duties.
- Stock replenishment.
- Visual merchandising.
- Customer queries.
- Promotions.
If you have previously worked for a fashion, footwear, sneaker, sportswear or streetwear brand, make this experience prominent on your CV.
Instead of simply stating that you were responsible for sales, provide practical examples such as:
โAssisted customers with product selection, provided styling advice, processed transactions, replenished merchandise and worked towards monthly sales targets.โ
Also highlight your availability for weekend and retail holiday shifts where appropriate.
APPLICATION PROCESS
๐ฉ WANT MORE JOBS LIKE THIS?
Join thousands of South Africans receiving the latest jobs, learnerships, internships and government vacancies directly in their inbox.
๐ Looking for more opportunities? Browse our latest vacancies below before you leave.
- Eskom YES Programme X9 โ Kendal Power Station, Mpumalanga | Grade 12 | No Experience Needed | Apply by 16 September 2026
- Motus Mercedes-Benz Apprentice/Learnership Level Year 1 โ MBPC The Glen, Johannesburg South | Matric Maths & Physical Science | Apply by 14 September 2026
- SASSA Internships & Work Integrated Learning Programme X5 โ Mpumalanga | Unemployed Graduates & TVET N6 Learners | Apply by 18 September 2026
- Sasol Clerk Gr 1 Customer Care โ Secunda, Mpumalanga | Grade 12 | Apply by 17 September 2026
- Eskom Learner Plant Operator Opportunities X32+ โ Matimba, Camden, Tutuka & Koeberg Power Stations | Grade 12/N3/NCV/N4โN6 | Apply by 10โ20 September 2026