Job Opportunity:

Locations:

• Eastern Cape Signal Unit – 6 SAI Bn, Grahamstown/Makhanda (Ref: SUEC/01/41/25/13)
• Limpopo Signal Unit – Polokwane (Ref: ASBLP/01/41/25/14)
• MOD Signal Unit – Armscor Erasmuskloof, Pretoria (Ref: SIGFMN/01/41/25/15a)
• MOD Signal Unit – 1 Military Hospital, Thaba Tshwane (Ref: SIGFMN/01/41/25/15b)

Closing Date: Open until filled
Position Type: Public Service – Level 04 (Permanent)
Salary: R193 359 – R227 766 per annum (Level 04)

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Overview

The SA Army Signal Formation is recruiting 4 Switchboard Operators to manage telephone exchange services, ensure professional call handling, and maintain accurate call records across key bases. Ideal candidates are service-oriented communicators with basic computer literacy and the ability to operate office equipment and switchboard systems.

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Key Responsibilities

–Call Handling & Routing: Professionally manage the base telephone exchange; receive, place, and route incoming/outgoing calls to the correct divisions and extensions.

–Customer Service: Provide accurate information, take and relay messages promptly, and support internal clients with courteous service.

–Records & Billing: Maintain outgoing call logs, handle international call connections, print and issue telephone accounts, and allocate PIN codes (when authorised).

–Database & Faults: Maintain an updated telephone database and identify/report telephone faults timeously.

–Admin & Training: Support leave planning for the section and assist with on-the-job training where required.

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Requirements & Skills

• Minimum Education: Grade 12 (NQF Level 4) or equivalent.
• Experience: Prior switchboard experience is advantageous.
• Core Skills:
  • Good verbal communication and interpersonal skills
  • Basic computer literacy (operate office equipment and standard software)
  • Ability to follow procedures, manage messages/records, and serve diverse stakeholders

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APPLICATION PROCESS

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