Absa – Customer Service Jobs X8
Trust Manager
Location: Various
Closing Date: Not specified
Overview:
Join a team shaping Africaโs future with a century of heritage and global expertise. As a Trust Manager, you will oversee the administration of diverse trust structures, ensuring compliance, optimal asset management, and beneficiary satisfaction within legislative parameters.
Key Responsibilities:
- Manage the administration of Testamentary Trusts, Agencies, and other trust types.
- Evaluate new trust files for accuracy and legal compliance.
- Ensure timely investment, insurance, and administration of trust assets.
- Collaborate with stakeholders like Executors, Attorneys, and Co-Trustees.
- Provide guidance to Trust Officers and approve complex decisions.
- Oversee tax compliance and final trust terminations.
Qualifications:
- Bachelorโs Degree in Commerce or equivalent (NQF Level 6).
- Advanced Certificate in Estate & Trust Management.
- Minimum 3 years of management experience in the fiduciary sector.
Officer: Trust Administration
Location: Various
Closing Date: Not specified
Overview:
Provide administrative support for trust-related operations, focusing on payment processing, compliance, and reconciliations for Absa Trust clients.
Key Responsibilities:
- Perform daily bank and investment reconciliations.
- Authorize transactions and verify settlements.
- Capture corporate events and unit trust transactions.
- Handle client queries and assist with general administrative tasks.
Qualifications:
- Proficient in MS Office.
- Minimum 2 yearsโ experience in asset management administration.
Client Relations Consultant
Location: Various
Closing Date: Not specified
Overview:
Serve as the primary contact for clients, delivering exceptional service and managing stockbroking-related queries to ensure seamless client experiences.
Key Responsibilities:
- Resolve client issues promptly and accurately.
- Assist with account management and onboarding.
- Maintain compliance with industry regulations.
Qualifications:
- Further Education and Training Certificate in Business or related field.
- Minimum 3 yearsโ experience in financial services.
Customer Service Assistant
Location: Various
Closing Date: Not specified
Overview:
Support retail banking operations by delivering outstanding customer service and ensuring adherence to compliance and fraud prevention standards.
Key Responsibilities:
- Process customer transactions efficiently.
- Handle customer complaints and KYC compliance.
Qualifications:
- Further Education and Training Certificate in Business or equivalent.
Service Desk Manager โ Trade & Working Capital Digital Operations
Location: Various
Closing Date: Not specified
Overview:
Lead the implementation of a Pan-African Service Desk model for Trade and Working Capital products, ensuring operational excellence and client satisfaction.
Key Responsibilities:
- Manage service delivery and client interactions across regions.
- Drive the adoption of systems and processes to improve efficiency.
Qualifications:
- Bachelorโs Degree in Commerce; MBA preferred.
- Minimum 10 yearsโ experience in trade operations and banking.
Head of Propositions
Location: Various
Closing Date: Not specified
Overview:
Shape and execute customer proposition strategies for retail and SME segments, driving growth and client satisfaction in a competitive market.
Key Responsibilities:
- Conduct market research and develop tailored customer propositions.
- Monitor segment performance and profitability.
Qualifications:
- Bachelorโs Degree in Business or related field.
- Proven experience in customer propositions and segment management.
Customer Value Management Specialist
Location: Various
Closing Date: Not specified
Overview:
Provide specialized insights into customer behavior to inform strategic decisions and enhance customer segmentation strategies.
Key Responsibilities:
- Analyze customer data and provide actionable insights.
- Support strategy development with integrated customer intelligence.
Qualifications:
- Bachelorโs Degree in Commerce or related field.
Assistant Customer Service Representative
Location: Various
Closing Date: Not specified
Overview:
Enhance retail banking operations by delivering exceptional service and ensuring compliance with banking standards.
Key Responsibilities:
- Provide efficient transactional support.
- Maintain fraud prevention and compliance standards.
Qualifications:
- Further Education and Training Certificate in Business or equivalent.
HOW TO APPLY:
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By registering your details for this Talent Pool, you acknowledge that this is not an active vacancy but a future potential opportunity within Tsebo Cleaning Solutions. If selected, youโll play a key role in ensuring Tseboโs commitment to excellence in hygiene and cleanliness. Join us and grow with Tsebo!
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