Position: Receptionist
Location: Mohale Lodge, Lesotho
Contract Type: Fixed-Term
Closing Date: 09 May 2025

Overview

Mohale Lodge is seeking a professional and customer-focused Receptionist to join the team. The successful candidate will play a key role in providing efficient and welcoming front office services to all guests, ensuring an exceptional guest experience from arrival to departure.

Key Responsibilities

• Provide efficient and professional Front Office services to guests.
• Handle guest check-in and check-out processes promptly and professionally.
• Manage reservations, telephone calls, and guest inquiries effectively.
• Maintain a neat and organized front desk area.
• Uphold excellent customer service standards at all times.

Requirements

• Diploma in Hospitality Management or equivalent qualification.
• Minimum of two (2) years relevant experience in a similar front office or receptionist role.
• Strong communication and interpersonal skills.
• Proficient in basic computer and reservation systems.

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APPLICATION PROCESS

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