Receptionist โ Centre for Public Service Innovation (Pretoria, South Africa) โ Apply by 08 August 2025
Job Opportunity: Receptionist โ Centre for Public Service Innovation (Pretoria, South Africa) โ Apply by 08 August 2025
Company: Centre for Public Service Innovation (CPSI)
Reference Number: CSP/12/2025
Location: Pretoria, Gauteng, South Africa
Salary: R193,359 per annum
Closing Date: 08 August 2025
Position Type: Permanent
Overview
The Centre for Public Service Innovation (CPSI) is seeking a professional, customer-oriented Receptionist to provide front-desk support and administrative assistance at its Pretoria office. This is an excellent opportunity for candidates with strong communication skills and a commitment to quality public service delivery.
Key Responsibilities
-Welcome visitors and direct them to the appropriate personnel or department.
-Answer, screen, and transfer incoming calls in a courteous and professional manner.
-Maintain a tidy and organized reception area.
-Handle general administrative and clerical duties.
-Manage incoming and outgoing mail and deliveries.
-Schedule appointments and manage meeting room bookings as required.
-Provide information and assistance to staff and the public.
Minimum Requirements
- Grade 12 Certificate (Matric) or equivalent qualification.
Added Advantage (Not Mandatory)
- Certificate or Diploma in:
- Office Administration
- Secretarial Studies
- Business Administration
- Public Administration
- Customer Service or a relevant field
Competencies and Skills
- Knowledge of administrative and clerical procedures
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint)
- Knowledge of customer service principles and practices
- Telephone etiquette and excellent communication skills
- Ability to interact with people at all levels and from diverse backgrounds
- Strong verbal and written communication
- Professional personal presentation and customer service orientation
- Strong organisational and time management skills
- Accuracy, attention to detail, and the ability to work under pressure
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