Location: Umhlanga, KwaZulu-Natal
Company: Cotton On
Job ID: 54007
Closing Date: 07 April 2026
Job Category: Retail

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Overview

Cotton On is looking for an energetic and customer-focused Sales Assistant to join the team at Gateway Theatre of Shopping in Umhlanga.

As a global fashion retailer born in Australia and loved worldwide, Cotton On aims to inspire creativity, self-expression, and positivity. This role is ideal for someone who enjoys fashion, thrives in a team environment, and is passionate about delivering exceptional customer experiences.

Sales Assistants act as brand ambassadors, creating memorable in-store moments while helping customers discover the latest fashion trends.

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Key Responsibilities

-Create and deliver outstanding customer experiences

-Represent the Cotton On brand with energy and positivity

-Advocate for Cotton On Group Foundation initiatives

-Maintain store appearance through merchandising and replenishment

-Work collaboratively with team members to achieve sales results

-Drive performance and contribute to store targets

-Support daily retail operations

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Minimum Requirements

• Grade 12 (Matric) preferred
• Passion for retail and customer service
• Willingness to work retail hours

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Skills & Competencies

• Strong communication skills
• Customer-focused mindset
• Teamwork and collaboration
• Ability to work in a fast-paced environment
• Initiative and problem-solving skills
• Attention to detail
• Positive and optimistic attitude

APPLICATION PROCESS

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About the Company

Cotton On is the founding brand of the Cotton On Group, Australia’s largest global retailer. With 7 brands across 19 countries and over 1,500 stores worldwide, the group is committed to making a positive difference in people’s lives.

The company values diversity, inclusion, and belonging, encouraging individuals from all backgrounds to apply.

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