Toys R Us Cashiers โ Tyger Valley | Matric | Permanent Job
Toys R Us and Babies R Us South Africa is recruiting a Cashier at Tyger Valley in Cape Town, Western Cape.
This is a permanent, entry-level retail position for applicants with a Matric certificate and at least six months of retail experience.
The successful candidate will be responsible for operating cash registers, processing customer payments accurately, assisting customers with queries and supporting sales at the point of sale.
Applicants must also have their own or reliable transport to enable them to work shifts.
Job Overview
Employer: Toys R Us and Babies R Us South Africa
Position: Cashier
Store/Area: Tyger Valley
Location: Cape Town, Western Cape
Department: Sales
Industry: Retail
Functional Area: Sales
Employment Type: Permanent
Experience Level: Entry Level
Minimum Retail Experience: 6 months
Education: Matric Certificate
Transport: Own or reliable transport required
Closing Date: Not stated in the supplied vacancy information
About the Toys R Us Cashier Position
The main purpose of the Cashier position is to operate cash registers, accurately process acceptable methods of payment and resolve customer queries.
This is a customer-facing position, so the successful candidate should be comfortable interacting with customers while maintaining accuracy when processing transactions.
The role also involves sales, merchandising, promotions, stock counts and helping protect company assets.
Minimum Requirements
Applicants must have:
–Matric Certificate
-At least 6 months of retail experience
-Own or reliable transport to enable them to work shifts
Although the vacancy is categorised as Entry Level, applicants should note that six months of retail experience is specifically listed as an entry requirement.
Key Skills
Toys R Us is looking for applicants with:
-Fantastic customer-service skills.
-A sales-driven attitude.
-Good numeracy skills.
-Good time-management skills.
-Appropriate computer skills.
Because the position involves handling customer payments, applicants should also be comfortable working accurately with numbers and following company procedures.
Duties and Responsibilities
1. Operate Cash Registers
One of the main responsibilities of the position is operating the store’s cash registers.
The successful candidate will be expected to:
- Operate cash registers.
- Receive customer payments.
- Process transactions.
- Follow company procedures.
- Maintain accuracy when handling payments.
2. Process Customer Payments
Cashiers will process acceptable methods of payment for goods purchased by customers.
Accuracy is particularly important when working with customer transactions.
Employees should follow the company’s standard operating procedures when accepting and processing payments.
3. Provide Excellent Customer Service
The Cashier will be expected to provide customers with a positive shopping experience.
This includes:
- Providing friendly service.
- Putting the customer first.
- Attending to individual customer needs.
- Providing prompt service.
- Communicating professionally.
- Assisting customers with queries.
4. Resolve Customer Queries
Cashiers will regularly interact with customers at the point of sale.
Successful applicants should be able to:
- Listen to customer queries.
- Provide appropriate assistance.
- Communicate clearly.
- Remain professional.
- Escalate issues where necessary.
5. Support Sales at the Point of Sale
The position is not limited to processing payments.
Cashiers are also expected to help generate:
Add-on sales and services at the point of sale.
Applicants should therefore be comfortable communicating with customers about relevant products, promotions or additional services.
6. Prepare for the Start of the Day
The successful candidate will perform relevant preparations for the start of the working day.
Transactions must be accepted according to the company’s standard operating procedures.
Following the correct procedures is important for maintaining accuracy and accountability.
7. Merchandising and Housekeeping
Cashiers are also expected to comply with applicable:
- Merchandising standards.
- Housekeeping standards.
- Store schedules.
The point-of-sale area should remain organised and presentable.
8. Assist With Returned Goods
The Cashier may be required to examine returned goods.
Where necessary, issues relating to returned merchandise should be reported to management so that the appropriate action can be taken.
9. Follow Point-of-Sale Procedures
The successful applicant must ensure that point-of-sale activities are completed according to the company’s standard operating procedures.
This requires:
- Attention to detail.
- Accuracy.
- Following instructions.
- Understanding store procedures.
10. Assist With Promotions
Cashiers will assist with the preparation, implementation and maintenance of advertised sales promotions at the point of sale.
This may include making sure relevant promotional information is correctly presented to customers.
11. Check Pricing and Displays
The Cashier will help ensure that goods at the point of sale are:
- Correctly priced.
- Correctly displayed.
- Presented according to store standards.
12. Participate in Stock Takes
The position may involve participating in:
- Stock takes.
- Stock counts.
Applicants should therefore be comfortable following instructions and working accurately when counting merchandise.
13. Help Minimise Stock Loss
Cashiers are expected to help minimise stock loss within their area of responsibility.
This includes following company procedures and reporting relevant concerns.
14. Help Minimise Expenses
The successful candidate should use company resources responsibly and help minimise unnecessary expenses within their area of responsibility.
15. Help Maximise Sales
The Cashier will contribute towards maximising sales.
This may include:
- Providing excellent service.
- Supporting add-on sales.
- Communicating promotions.
- Helping customers.
- Maintaining an efficient checkout experience.
16. Protect Company Assets
Employees are expected to protect company assets within their area of responsibility.
Following standard operating procedures is particularly important when working with:
- Payments.
- Transactions.
- Merchandise.
- Store equipment.
Additional Responsibilities
Successful candidates may also be required to:
- Perform other relevant duties requested by Senior Management.
- Complete mandatory training.
- Complete required service training.
- Maintain confidentiality.
- Participate in appraisal and personal-development reviews.
- Keep up to date with current standard operating procedures.
- Cooperate with the introduction of new technology.
- Adapt to new working methods.
Is This an Entry-Level Position?
Yes. Toys R Us categorises the position as:
Minimum Experience: Entry Level
However, the entry requirements specifically state:
6 months retail experience
Applicants should therefore have at least six months of relevant retail experience.
Do You Need Matric?
Yes.
A Matric Certificate is listed as an entry requirement.
Applicants should clearly show their Matric qualification on their CV.
Transport Requirement
Applicants must have:
Own or reliable transport to be able to work shifts.
Candidates should make sure they can reliably travel to and from work according to the required shift schedule.
Specific shift times were not provided in the supplied vacancy.
Application Process:
JUST POSTED: OCTOBER VACANCIES – NO EXPERIENCE NEEDED
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