Job Title: Sales Consultant
Location: Gaborone, Botswana
Closing Date: 15 May 2025
Overview:
FNB Botswana is seeking a dynamic and customer-oriented Sales Consultant to join our team in Gaborone. This full-time position offers an exciting opportunity for individuals who are passionate about delivering high-quality service and innovative financial solutions in a fast-paced environment. No prior experience is requiredβcomprehensive training will be provided.
Key Responsibilities:
-Deliver a positive customer experience by understanding customer needs and offering appropriate banking solutions
-Promote digital and self-service banking options to clients
-Achieve individual sales targets and contribute to the overall teamβs success
-Maximize cross-selling and up-selling opportunities across banking products
-Maintain knowledge of FNB-approved products and services, including application and fulfilment procedures
-Assist in signing up unbanked customers and supporting financial inclusion
-Complete accurate and timely updates on administrative tasks, reports, and customer records
-Uphold compliance with governance, risk, and regulatory standards
-Identify and escalate risks or process issues for resolution
-Contribute to operational efficiency by adhering to quality and turnaround standards
Requirements and Skills:
–Minimum Qualification: Botswana General Certificate of Secondary Education (BGCSE)
-Strong communication and interpersonal skills
-Basic understanding of customer service principles
-Willingness to learn and adopt digital banking tools
-Ability to work independently and as part of a team
-High attention to detail and commitment to delivering accurate work
APPLICATION PROCESS
Note: No previous work experience is required. This is an entry-level opportunity with full training provided.
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