Client Service Officer: Quality Assurance X7 โ€“ Department of Employment and Labour โ€“ Apply Before 22 May 2026

Client Service Officer: Quality Assurance X7 โ€“ Department of Employment and Labour โ€“ Apply Before 22 May 2026

Employer: Department of Employment and Labour
Position: Client Service Officer: Quality Assurance X7
Post Number: 15/13
Salary: R280 278 per annum
Job Type: Permanent Government Opportunity
Location: Eastern Cape, South Africa


๐Ÿ“ Posts Available

Kariega Labour Centre Satellite Offices

  • Joubertina Satellite Office โ€“ Ref No: HR/4/4/9/17 (X1 Post)
  • Louterwater Satellite Office โ€“ Ref No: HR/4/4/9/18 (X1 Post)
  • Misgund Satellite Office โ€“ Ref No: HR/4/4/9/19 (X1 Post)
  • Hankey Satellite Office โ€“ Ref No: HR/4/4/9/20 (X1 Post)
  • Patensie Satellite Office โ€“ Ref No: HR/4/4/9/21 (X1 Post)
  • Jeffreys Bay Satellite Office โ€“ Ref No: HR/4/4/9/22 (X1 Post)
  • Humansdorp Satellite Office โ€“ Ref No: HR/4/4/9/23 (X1 Post)

Overview

The Department of Employment and Labour is recruiting 7 Client Service Officers: Quality Assurance for various satellite offices in the Eastern Cape.

This opportunity is suitable for candidates with Grade 12 who are passionate about customer service, administration, and assisting clients with UIF services.

Successful candidates will assist with UIF applications, client screening services, and administrative support functions.


Minimum Requirements

  • Grade 12 / Senior Certificate
  • No experience required

Required Skills & Knowledge

-Communication and interpersonal skills

-Computer literacy

-Customer service skills

-Telephone etiquette

-Time management skills

-Ability to interpret UIF legislation

-Conflict management skills


Key Responsibilities

Client Services

  • Provide screening services to clients
  • Process UIF benefit applications
  • Register payment continuation forms
  • Assist clients with UIF-related enquiries

Administrative Duties

  • Provide administrative support services
  • Maintain accurate client records
  • Assist with operational functions within the office

๐Ÿ’ก Why You Should Apply

  • Government permanent opportunity
  • No experience required
  • Stable monthly salary and government benefits
  • Valuable public service experience
  • Opportunity to build administrative and customer service skills

๐Ÿ’ฐ Salary & Benefits

  • Salary: R280 278 per annum
  • Government employee benefits may apply
  • Stable public sector employment










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