Shop Assistant โ Factorie Atterbury | Pretoria East, Gauteng โ Apply by 8 September 2026
Employer: Cotton On Group
Brand: Factorie
Position: Shop Assistant
Location: Factorie Atterbury, Pretoria East, Gauteng
Employment Type: Part-Time
Job Category: Retail
Job Identification: 58179
Closing Date: 8 September 2026 at 23:55
Overview
Factorie, part of the Cotton On Group, is looking for an energetic and fashion-focused Shop Assistant to join its team at Factorie Atterbury in Pretoria East, Gauteng.
Factorie is a youth streetwear and casual-fashion brand aimed at customers who enjoy expressing themselves through fashion, music, sport and art. The successful candidate will represent the brand on the shop floor while creating positive and memorable shopping experiences for customers.
This opportunity is particularly suitable for someone who enjoys streetwear, youth culture, fashion, customer service and working in a fast-paced retail environment.
Key Responsibilities
– Welcome customers and provide friendly and helpful service.
– Create enjoyable and memorable shopping experiences.
– Assist customers with selecting suitable clothing and accessories.
– Represent Factorie professionally as a Brand Ambassador.
– Develop good knowledge of Factorie products and current fashion trends.
– Help customers express their style through suitable product recommendations.
– Replenish merchandise on the shop floor when required.
– Ensure products are presented neatly and attractively.
– Assist with merchandising and maintaining store displays.
– Keep the shop floor organised, fresh and inviting.
– Work closely with other store team members.
– Contribute towards achieving store sales and performance goals.
– Support the values and initiatives of the Cotton On Group.
– Assist with general retail duties required for the effective running of the store.
Minimum Requirements
The advertisement does not specify a formal minimum qualification or previous work-experience requirement.
Candidates should, however, demonstrate:
- A strong interest in fashion and streetwear.
- Enthusiasm for working with customers.
- Good communication and interpersonal skills.
- Ability to work effectively in a team.
- Positive and energetic attitude.
- Willingness to learn.
- Ability to work in a fast-paced retail environment.
- Customer-focused behaviour.
- Interest in youth fashion and current trends.
Previous retail, sales or customer-service experience may be beneficial but is not specifically listed as an essential requirement in the advertisement.
Requirements and Skills
The ideal candidate should have:
- Good customer-service skills.
- Strong communication skills.
- Friendly and approachable personality.
- Interest in streetwear and casual fashion.
- Sales awareness.
- Confidence when engaging with customers.
- Good teamwork skills.
- Ability to replenish and merchandise stock.
- Attention to store presentation.
- Reliability and professionalism.
- Ability to work towards targets and store goals.
- Positive attitude and willingness to contribute to the team.
About Factorie
Factorie is a youth-focused fashion brand within the Cotton On Group.
The brand specialises in accessible streetwear and casual fashion and draws inspiration from youth culture, including fashion, music, sport and art.
Factorie operates in several international markets, including South Africa, and focuses on helping customers experiment with and express their individual style.
Employee Benefits
Successful candidates may have access to Cotton On Group employee benefits, including:
- 50% employee discount across participating Cotton On Group brands, including Cotton On, Cotton On Body, Cotton On Kids, Rubi, Typo and Factorie.
- Opportunities for local and international career development.
- Potential career progression across Cotton On Group brands.
- 24/7 wellness support covering areas such as mental wellbeing, relationships and family.
- Employee and family discounts.
- Uniform-related benefits and other employee offers.
- Opportunities to participate in initiatives that support communities through the Cotton On Group Foundation.
Benefits may be subject to the company’s applicable terms and employment conditions.
Possible Interview Questions
Candidates preparing for a Factorie Shop Assistant interview may be asked:
- Why would you like to work for Factorie?
- What do you know about the Factorie brand?
- What interests you about streetwear and youth fashion?
- How would you approach a customer who enters the store?
- How would you help a customer choose an outfit?
- What does excellent customer service mean to you?
- How would you deal with an unhappy customer?
- How would you encourage a customer to purchase an additional product?
- Why is merchandising important in a fashion store?
- How would you contribute towards achieving store sales targets?
- Tell us about a time you worked successfully as part of a team.
- What fashion or streetwear trends currently interest you?
CV Tips for This Position
Your CV should highlight any experience involving:
- Shop Assistant duties.
- Fashion retail.
- Clothing stores.
- Sales.
- Customer service.
- Merchandising.
- Stock replenishment.
- Cashier or POS duties.
- Promotions.
- Working directly with customers.
- Achieving sales targets.
If you do not have previous retail experience, highlight transferable skills gained through school, volunteering, temporary work or other employment, including:
- Communication.
- Teamwork.
- Customer service.
- Reliability.
- Confidence.
- Creativity.
- Ability to learn quickly.
- Interest in fashion and streetwear.
Because Factorie is a youth fashion brand, it may also be useful to mention a genuine interest in fashion, streetwear, music, sport, art or youth culture where appropriate.
Keep your CV clear and concise and make sure your current mobile number and email address are correct.
APPLICATION PROCESS
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