Certificate in Customer Service Learnership โ Forvis Mazars โ Apply by 02 June 2026
Location: Century City, Cape Town, Western Cape
Closing Date: 02 June 2026
Position Type: Learnership Contract
Workplace Type: On-site
Overview
Forvis Mazars is offering an exciting Customer Service Learnership Programme for unemployed youth in Cape Town.
This accredited learnership combines structured classroom training with practical workplace experience, allowing learners to gain a nationally recognised Certificate in Customer Service while developing valuable workplace and digital skills.
The programme is ideal for young individuals interested in customer service, administration, communication, and professional office environments.
Key Responsibilities
– Attend and participate in all training sessions, assessments, and workplace learning activities.
– Provide professional and courteous customer service at all times.
– Communicate effectively with customers, colleagues, and supervisors.
– Use computer systems and digital tools to support daily service delivery.
– Capture and maintain customer or service-related information accurately.
– Respond to customer enquiries in a professional and solution-focused manner.
– Follow organisational policies, procedures, and customer service standards.
– Demonstrate professionalism, punctuality, and reliability in the workplace.
– Work effectively within a team environment.
– Maintain confidentiality and comply with data protection requirements.
Requirements & Skills
-Completed Grade 12 / Matric certificate.
-Must currently be unemployed.
-Basic computer literacy skills.
-Interest in customer service and technology-driven work environments.
-Good communication and interpersonal skills.
-Willingness to commit to the full learnership duration.
-Professional attitude and willingness to learn.
-Ability to work well in a team environment.
What You Will Gain
-Nationally recognised Certificate in Customer Service qualification.
-Practical workplace experience in a professional services environment.
-Exposure to digital tools and customer service systems.
-Development of communication, workplace, and employability skills.
-Valuable experience to support future career opportunities.
๐ HOW TO APPLY
- SEPTEMBER JOBS 2026: 230+ OPPORTUNITIES โ NO EXPERIENCE, GENERAL WORKERS, LEARNERSHIPS & MORE
- SAPS MIC Support: Administration Clerk Supervisor โ Pretoria | Grade 12| Salary R338,106 p.a. | Apply by 28 September 2026
- Eskom YES Programme X9 โ Kendal Power Station, Mpumalanga | Grade 12 | No Experience Needed | Apply by 16 September 2026
- Motus Mercedes-Benz Apprentice/Learnership Level Year 1 โ MBPC The Glen, Johannesburg South | Matric Maths & Physical Science | Apply by 14 September 2026
- SASSA Internships & Work Integrated Learning Programme X5 โ Mpumalanga | Unemployed Graduates & TVET N6 Learners | Apply by 18 September 2026
โ๏ธ Employment Equity
Preference will be given to suitably qualified applicants from designated groups in line with the Employment Equity Plan and organisational targets.
โ ๏ธ Important Disclaimer
This vacancy is shared for informational purposes only. We do not recruit or process applications on behalf of Transnet Port Terminals.
โ Never pay money for job applications
โ Always apply through official company channels
โ Beware of recruitment scams