Department of Employment and Labour Vacancies 2026
Client Service Officer: UIF (X6) & Client Service Officer: Employer Services (X7)
Total Posts: 13
Salary: R269 499 per annum
Qualification: Grade 12 / Senior Certificate
Experience: No experience required
The Department of Employment and Labour is recruiting 13 Client Service Officers across various Labour Centres. These entry-level government positions fall under UIF and Employer Services divisions and offer an opportunity to work directly with the public while supporting unemployment insurance administration.
Centres & Reference Numbers
Client Service Officer: UIF (X6 Posts)
- Komani Labour Centre โ Ref: HR4/4/1/05 (X4 Posts)
- Richards Bay Labour Centre โ Ref: HR4/4/3/44 (X2 Posts)
Client Service Officer: Employer Services (X7 Posts)
(Kariega Labour Centre โ stationed at Satellite Offices)
- Joubertina โ Ref: HR/4/4/9/16
- Louterwater โ Ref: HR/4/4/9/17
- Misgund โ Ref: HR/4/4/9/18
- Hankey โ Ref: HR/4/4/9/19
- Patensie โ Ref: HR/4/4/9/20
- Jeffreys Bay โ Ref: HR/4/4/9/21
- Humansdorp โ Ref: HR/4/4/9/22
Key Responsibilities
- Provide screening services to clients
- Process UIF benefit applications
- Register payment continuation forms
- Provide administrative support
- Deliver customer service in line with Batho Pele Principles
- Ensure compliance with UIF legislation and departmental policies
Knowledge Required
- Unemployment Insurance Act & Regulations
- UIF Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Departmental policies and procedures
Required Skills
- Computer literacy
- Verbal and written communication
- Interpersonal and customer service skills
- Telephone etiquette
- Conflict management
- Analytical ability
- Time management
- Ability to interpret legislation
Minimum Requirements
- Grade 12 / Senior Certificate
- No previous work experience required
- Knowledge of UIF and labour-related legislation will be advantageous
APPLICATION PROCESS
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