Waiters/Waitresses โ Doppio Zero | Tyger Valley, Sandton & Krugersdorp | Open Until Filled
Company: Doppio Zero
Locations: Tyger Valley, Sandton and Krugersdorp, South Africa
Position: Waiter / Waitress
Employment Type: Permanent โ Full-Time
Working Hours: 8 hours per day
Work Schedule: Shifts
Salary: To Be Confirmed (TBC)
Start Date: ASAP
Closing Date: Open until filled
Overview
Doppio Zero is looking for friendly, energetic and customer-focused Waiters/Waitresses to join its restaurant teams across Tyger Valley, Sandton and Krugersdorp.
These permanent, full-time opportunities are suitable for candidates with previous waiter or waitress experience who enjoy interacting with customers and working in a busy restaurant environment.
Successful candidates will be responsible for welcoming guests, explaining menu options, taking accurate food and beverage orders, serving meals, processing payments and helping ensure every customer receives friendly and professional service.
Available Locations
Waiter/Waitress opportunities are currently available at:
- Tyger Valley
- Sandton
- Krugersdorp
Candidates should preferably live within approximately 20 km of the position they are applying for.
Key Responsibilities
As a Waiter/Waitress, your duties may include:
– Welcome and seat guests in a friendly and professional manner.
– Provide customers with menus and explain available dishes.
– Set up tables with the required tablecloths, cutlery and glassware.
– Inform customers about daily specials and recommend suitable menu items.
– Take food and beverage orders accurately using the appropriate ordering or Point of Sale (POS) system.
– Communicate customer orders clearly to kitchen staff.
– Serve meals and beverages to customers promptly.
– Check dishes, glassware and other service items for cleanliness and presentation.
– Provide customers with their bills and process payments.
– Clear used plates, glasses and cutlery from tables.
– Maintain clean and presentable dining areas.
– Respond professionally to customers’ needs, questions and concerns.
– Follow relevant food safety, hygiene and health regulations.
– Work closely with kitchen and restaurant colleagues to provide efficient service.
Requirements and Skills
Candidates should meet the following requirements:
- Previous experience working as a Waiter or Waitress.
- Ability to communicate effectively in English.
- Good customer service and interpersonal skills.
- Ability to take and process orders accurately.
- Comfortable working in a busy restaurant environment.
- Able to work effectively as part of a team.
- Good attention to detail.
- Ability to manage several tasks during busy service periods.
- Willingness and ability to work shifts.
- Preferably reside within 20 km of the relevant workplace.
Experience within casual dining or fine-dining restaurants will be advantageous.
Preferred Candidates
Doppio Zero may give preference to candidates who:
- Have previous restaurant industry experience.
- Have worked in casual or fine-dining establishments.
- Have strong customer-facing skills.
- Are available to start as soon as possible.
- Live close to the restaurant location for which they are applying.
Application Assessment
Applicants may be required to complete a Potential Work Performance Assessment Battery as part of the application process.
Candidates should also be prepared to answer questions relating to:
- Their current residential area.
- How they assist customers who are unsure what to order.
- How they respond to complaints about food.
- How they manage several tasks during busy periods.
- How they ensure customer orders are taken accurately.
Possible Interview Questions
If shortlisted, candidates should prepare for questions such as:
- Tell us about your previous waiter or waitress experience.
- How would you deal with an unhappy customer?
- What would you do if a guest complained that their meal was incorrect?
- How do you remember and manage multiple customer orders?
- How would you recommend a meal to a customer who is unsure what to order?
- How do you remain calm during a very busy restaurant shift?
- What does excellent customer service mean to you?
- Are you comfortable working shifts, weekends and busy periods?
CV Tips for This Position
When applying, make sure your CV clearly highlights any previous experience as a Waiter, Waitress, Server, Restaurant Assistant or other customer-service role.
Include experience with:
- Taking customer orders.
- Using POS or till systems.
- Cash and card payments.
- Food and beverage service.
- Customer service.
- Handling customer complaints.
- Working during busy restaurant periods.
- Food hygiene and cleanliness.
Also include your current suburb or area of residence, particularly because proximity to the restaurant is considered as part of the application.
APPLICATION PROCESS
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