Admin / Guest Relations Officer – Oceans Mall – Apply by 17 May 2026

May 13, 2026 admin Comments 0 Comment

Location: Umhlanga, KwaZulu-Natal, South Africa
Closing Date: 17 May 2026
Position Type: 4-Month Contract

Overview

Broll Property Group is looking for an organised and customer-focused Admin / Guest Relations Officer to join the team at Oceans Mall in Umhlanga.

This role is ideal for someone with strong administrative abilities, excellent communication skills, and a passion for customer service. The successful candidate will assist with office administration, tenant liaison, gift voucher management, reception duties, and guest relations support within the mall environment.

Key Responsibilities

– Provide daily administrative and clerical support to the department.
– Manage filing systems and maintain accurate records.
– Control and reconcile the mall gift voucher system and voucher registers.
– Assist with cheque processing related to gift voucher redemptions.
– Reorder gift vouchers and monitor stock levels.
– Handle tenant queries and provide professional customer assistance.
– Maintain communication with tenants, management, and customers.
– Assist with reception duties and special projects when required.
– Maintain databases and ensure information is updated regularly.
– Help ensure the work environment remains neat, secure, and organised.
– Participate in team activities and support overall mall operations.

Requirements & Skills

-Matric / Grade 12 certificate.
-General office or administrative experience will be advantageous.
-Good interpersonal and customer service skills.
-Strong organisational and communication abilities.
-Attention to detail and accuracy.
-Ability to work independently and within a team environment.
-Friendly, professional, and willing to assist others.
-Basic computer and administrative skills.

Remuneration & Benefits

-Market-related salary
-Valuable retail and property industry experience
-Opportunity to work in a professional mall management environment
-Supportive team environment