Cashbuild General Assistant โ Vosloorus, Gauteng | Grade 10 or Grade 12 | External Applicants
Cashbuild is inviting external applicants to apply for a General Assistant position in Vosloorus, Gauteng.
The successful candidate will help provide good customer service in the store while assisting with stock merchandising, shelf price labelling, housekeeping and general store safety.
Job Overview
| Job Detail | Information |
|---|---|
| Company | Cashbuild |
| Position | General Assistant |
| Location | Vosloorus, Gauteng |
| Application Type | External Applications Only |
| Vacancy Status | Active |
| Advert Created | 20 August 2026 |
| Minimum Education | Grade 10/NQF 3 with experience OR Grade 12 without related experience |
| Closing Date | Not specified in the supplied advert |
About the General Assistant Position
The main purpose of the role is to ensure good customer service while supporting daily store operations.
The General Assistant will be responsible for:
- Assisting customers
- Merchandising stock
- Maintaining shelf price labels
- Keeping the assigned area clean and organised
- Supporting workplace safety
- Reporting damaged stock
Minimum Requirements
Applicants must meet one of the following education and experience routes:
Option 1
- Minimum Grade 10 or NQF Level 3
- At least 1 year of work-related experience
OR
Option 2
- Grade 12
- No related work experience required
Applicants must also have:
- Ability to communicate in English
- Ability to communicate in the dominant language spoken in the area
- Valid South African ID or valid work permit
- Ability to perform basic calculations accurately
- Willingness to work shifts
- Willingness to work weekends
- Willingness to work Public Holidays
- Ability to work under pressure
Can You Apply Without Experience?
Yes, according to the supplied advert, applicants with Grade 12 can apply without related work experience.
Applicants with Grade 10 or NQF Level 3 need at least 1 year of work-related experience.
Key Responsibilities
Customer Service
The successful candidate will be expected to:
- Advise customers on the correct products
- Assist customers with product-related queries
- Help resolve customer complaints
- Provide friendly and helpful service
Merchandising Standards
The General Assistant will help keep stock correctly displayed.
Responsibilities include:
- Merchandising bulk stock safely
- Following the store layout plan
- Ensuring the assigned area is fully merchandised
- Following store planograms
Housekeeping
The successful candidate must help maintain a clean, organised and safe environment.
Duties include:
- Keeping aisles free from obstacles
- Merchandising stock promptly after it is received
- Ensuring customers can move safely through aisles
- Maintaining correct shelf price labels
- Completing required housekeeping checklists
- Assisting with canteen and toilet/shower schedules when required
Safety and OHSA Requirements
The successful applicant must comply with workplace health and safety requirements.
This includes:
- Using required safety gear
- Protecting customer and staff safety
- Keeping racking and bulk stock safely merchandised
- Ensuring colleagues and customers can move safely around the store
- Reporting discrepancies to the Store Manager
Stock Loss Management
The General Assistant must help protect Cashbuild stock.
This includes:
- Identifying damaged stock
- Reporting damaged stock to the Store Manager
Cashbuild Values
Integrity
Applicants should demonstrate:
- Honesty
- Reliability
- Professional conduct
- Ability to keep promises
- Care when handling sensitive information
Accuracy
Candidates should:
- Work in an orderly manner
- Pay attention to detail
- Complete tasks accurately
- Check their work
- Avoid unnecessary mistakes
Client Focus
Applicants should:
- Treat customers in a friendly manner
- Respond to customer needs
- Make customers feel welcome
- Take a positive approach to customer queries and problems
Personal Development
Candidates should be willing to:
- Learn new skills
- Develop their abilities
- Attend relevant training
- Seek opportunities to gain experience
- Ask for feedback
- Use feedback to improve their performance
Working Hours
Applicants must be willing to work:
- Shifts
- Weekends
- Public Holidays
APPLICATION PROCESS
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CV Tips for Cashbuild General Assistant Applicants
Your CV should make your education level and relevant work experience easy to identify.
If you have Grade 10 plus work experience, clearly state:
- Grade 10 / NQF Level 3
- Previous employer
- Job title
- Dates worked
- Main duties
If you have Grade 12 and no previous work experience, focus more on your education and transferable skills.
Useful skills to highlight, if genuine, include:
- Customer service
- Stock handling
- Merchandising
- Shelf packing
- Housekeeping
- Basic calculations
- Communication
- Teamwork
- Reliability
- Attention to detail
- Ability to work under pressure
Example CV Profile for a First-Time Applicant
โHardworking and reliable Grade 12 graduate seeking an opportunity as a General Assistant at Cashbuild. Customer-focused, willing to learn and able to work under pressure, with good communication, basic numerical and teamwork skills.โ
Example CV Profile for an Experienced Applicant
โReliable General Assistant with experience in customer service, stock handling, merchandising and housekeeping. Hardworking, safety-conscious and able to work effectively in a busy retail environment.โ
Possible Interview Questions
Applicants should prepare for questions such as:
- Tell us about yourself.
- Why do you want to work for Cashbuild?
- What do you understand about the role of a General Assistant?
- Have you worked in retail before?
- How would you assist a customer who cannot find a product?
- What would you do if a customer complained to you?
- Why is correct shelf price labelling important?
- Why should aisles always be kept clear?
- What would you do if you noticed damaged stock?
- How would you ensure stock is merchandised safely?
- Why is workplace safety important?
- How do you handle working under pressure?
- Are you willing to work shifts, weekends and Public Holidays?
- Tell us about a time you worked as part of a team.
- What does good customer service mean to you?
- How would you respond if your supervisor corrected your work?
- What does integrity mean to you?
- How do you make sure you complete tasks accurately?
- Why should Cashbuild hire you?
- What would you like to learn if you are appointed?
Interview Preparation Tip
Before the interview, prepare examples that show you are hardworking, reliable, customer-focused, safety-conscious and willing to learn.
For applicants without previous retail experience, focus on your attitude, communication skills, teamwork and willingness to follow instructions.