Delivery Driver (Scooter) โ Steers โ Gqeberha, Eastern Cape | Open Until Filled
Company: Steers
Position: Delivery Driver (Scooter)
Location: Gqeberha, Eastern Cape
Employment Type: Permanent โ Full-Time
Working Hours: 8 hours per day
Work Schedule: As Needed / Shifts
Salary: To Be Confirmed (TBC)
Start Date: ASAP
Closing Date: Open Until Filled
Overview
Steers is looking for a reliable and customer-focused Delivery Driver (Scooter) to join its team in Gqeberha.
The successful candidate will be responsible for delivering customer orders safely, accurately and on time while maintaining high standards of customer service. This role is ideal for someone who enjoys being on the road, works well under pressure and understands the importance of keeping food fresh during delivery.
You will also be expected to communicate regularly with dispatch staff, follow assigned delivery routes and ensure all orders are handed over to the correct customer.
Key Responsibilities
– Deliver customer orders safely and within the required delivery time.
– Ensure food remains fresh and in good condition during transportation.
– Communicate regularly with dispatch staff for updates and instructions.
– Confirm delivery addresses before starting each trip.
– Follow assigned routes and delivery schedules.
– Use GPS and navigation systems where required.
– Obtain customer signatures or confirmation of receipt when necessary.
– Keep accurate records of completed deliveries.
– Load and unload orders carefully.
– Inspect the scooter or delivery vehicle before use.
– Perform routine vehicle checks and report any problems.
– Communicate professionally and respectfully with customers.
– Provide friendly and efficient customer service.
– Assist customers with delivery-related queries where possible.
– Report delays, delivery problems or customer complaints to the relevant supervisor.
– Follow all company safety rules and road regulations.
– Inform customers about relevant products, offers or services when required.
– Take reasonable steps to resolve customer concerns professionally.
Requirements and Skills
Applicants should have:
- Grade 12 / Matric.
- A valid A1 motorcycle/scooter driver’s licence.
- Previous experience as a Delivery Driver, Driver or Delivery Assistant.
- A clear criminal record.
- Ability to work within approximately 40 km of the job location.
- Good knowledge of road safety rules.
- Ability to use GPS and navigation systems.
- Good communication and customer service skills.
- Ability to follow routes and delivery schedules accurately.
- Good time-management skills.
- Ability to work efficiently in a fast-paced environment.
- Ability to handle customer orders carefully and accurately.
- A reliable and responsible attitude.
Application Assessment
Applicants may be required to complete a Customer Centric Potential Work Performance Assessment Battery as part of the application process.
Application Questions
Candidates should be prepared to answer questions such as:
- In which area do you currently live?
- Do you have experience picking orders accurately using barcodes, serial numbers or similar methods?
- Have you used GPS or navigation systems before?
- How would you confirm that you have the correct delivery address before leaving?
- What would you do if heavy traffic caused a delivery delay?
- Do you have a valid motorcycle or scooter licence?
Possible Interview Questions
Candidates may be asked:
- Tell us about your previous delivery driving experience.
- How do you make sure an order reaches the correct customer?
- What would you do if you realised you were going to be late for a delivery?
- How do you keep food safe and fresh while transporting it?
- How comfortable are you using GPS and navigation apps?
- What checks would you perform on a scooter before starting your shift?
- How would you handle an unhappy customer?
- What would you do if an order was incomplete or incorrect?
- How do you stay safe when riding in busy traffic?
- Are you comfortable working shifts, weekends and busy periods?
CV Tips for This Role
Make sure your CV clearly shows your:
- Motorcycle/scooter licence category.
- Delivery driving experience.
- Customer service experience.
- Knowledge of local roads.
- GPS/navigation experience.
- Food delivery or restaurant delivery experience, if applicable.
- Ability to work under pressure.
- Reliability and punctuality.
- Clean driving and criminal record, where appropriate.
If you have worked for a takeaway restaurant, courier service, retail store or food delivery platform, make this easy to see on your CV.
For example:
Delivery Driver โ 2 Years
Delivered customer orders using a scooter, followed GPS routes, handled cashless deliveries, checked orders before departure and provided friendly customer service.
APPLICATION PROCESS
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