Dis-Chem Casual Frontshop Assistant Vacancy 2026 โ Grade 12 | 0โ6 Months Experience | Apply by 29 September 2026
Dis-Chem Pharmacies is inviting applications for a Casual Frontshop Assistant opportunity at its Village View store in Johannesburg, Gauteng.
This is an entry-level retail position requiring Grade 12 / Matric and only 0โ6 months of retail work experience.
The successful candidate will assist customers, keep shelves properly stocked and presented, monitor stock, support merchandising activities and process customer purchases while following Dis-Chem’s policies and procedures.
Applications close on 29 September 2026.
Job Overview
Employer: Dis-Chem Pharmacies Limited
Position: Casual Frontshop Assistant โ Village View
Location: Johannesburg, Gauteng
Employment Type: Permanent, as stated in the supplied vacancy details
Industry: Retail
Division: Retail
Functional Area: Sales
Experience Level: Entry Level
Qualification: Grade 12 / Matric or Senior Certificate
Experience: 0โ6 months retail work experience
Salary: Market-related
Posted: 23 September 2026
Closing Date: 29 September 2026
About the Dis-Chem Frontshop Assistant Position
Dis-Chem requires a Frontshop Assistant to help maintain merchandising standards while providing customer service at the point of sale.
This position combines several areas of retail work, including:
-Customer service.
-Merchandising.
-Shelf packing.
-Stock rotation.
-Stock control.
-Till operation.
-Cash handling.
-Product assistance.
-Housekeeping.
It could be particularly relevant to applicants who have recently completed Grade 12 and have between 0 and 6 months of retail work experience.
Minimum Requirements
Applicants must have:
- Grade 12 / Matric or Senior Certificate.
- 0โ6 months of retail work experience.
This is classified by Dis-Chem as an entry-level position.
Advantageous Qualifications and Experience
The following are advantageous:
- Approximately 1 year of retail work experience.
- Certification in Retail Business Management.
These are listed as advantageous rather than essential requirements.
Duties and Responsibilities
1. Shelf Packing and Merchandising
The Frontshop Assistant will help ensure that products are available and properly presented on the shop floor.
Responsibilities include:
- Ensuring full product ranges are available on shelves.
- Keeping merchandise neatly presented.
- Restocking merchandise when necessary.
- Maintaining merchandising standards.
- Checking labels.
- Checking product pricing.
- Reporting price discrepancies.
- Assisting with back shopping.
- Keeping up to date with product knowledge.
2. Monitor Expiry and Sell-By Dates
The successful candidate will need to monitor products on the shelves to ensure they have not reached their sell-by dates.
Damaged or expired products should be identified and reported to management immediately.
Attention to detail will therefore be important.
3. Handle Out-of-Stock Queries
Customers may ask about products that are unavailable.
The Frontshop Assistant will be expected to follow up on out-of-stock queries according to Dis-Chem’s procedures and ensure they are dealt with promptly.
4. Restock Merchandise
The successful candidate will help move stock from the storeroom to the sales floor when required.
This includes:
- Restocking shelves.
- Packing merchandise correctly.
- Keeping shelves full.
- Handling products carefully.
- Preventing unnecessary losses.
5. Maintain the Storeroom
The Frontshop Assistant will help ensure that the storeroom remains:
- Organised.
- Neat.
- Tidy.
Delivered stock and stock removed from the storeroom should be placed in the correct areas.
6. Process Customer Purchases
The role also involves point-of-sale responsibilities.
The successful candidate may be required to process:
- Cash payments.
- Card payments.
- Vouchers.
- Coupons.
- Other acceptable forms of payment.
Transactions should be processed accurately according to Dis-Chem procedures.
7. Returns and Exchanges
The Frontshop Assistant may exchange merchandise or accept returned goods when authorised by the Frontshop Leader.
Employees should follow the correct procedure rather than processing unauthorised returns or exchanges.
8. Loyalty Cards
The successful candidate will process applicable loyalty cards, including those associated with Dis-Chem’s accelerator partners.
9. Cash Handling
Cash-handling responsibilities include:
- Maintaining accurate cash flow.
- Keeping daily takings securely inside the till drawer.
- Following drop-safe procedures.
- Ensuring line voids are properly authorised.
- Ensuring price changes are approved and signed off.
- Following relevant cash-handling procedures.
10. Stock Rotation and Stock Control
The Frontshop Assistant will assist with regular stock rotation and follow Dis-Chem’s stock-control procedures.
The successful candidate should report:
- Low stock levels.
- Out-of-stock products.
- Damaged stock.
- Expired stock.
11. Stocktaking
The role includes assisting with:
- Counting stock.
- Stock files.
- General stocktaking activities.
Accuracy and basic numerical skills will be useful when completing these duties.
12. Loading and Off-Loading Stock
The successful candidate may be required to assist with loading and off-loading merchandise when necessary.
After unpacking stock, boxes should be flattened and taken to the designated area.
13. Customer Service
Providing good customer service is an important part of the position.
The successful candidate should:
- Establish professional relationships with customers.
- Be friendly.
- Be helpful.
- Be courteous.
- Assist customers with questions.
- Provide appropriate product advice.
- Report compliments to management.
- Report complaints to management.
14. Customer Turnover
The Frontshop Assistant will be expected to work efficiently and adhere to the company’s customer-turnover-per-hour benchmark.
This requires candidates to balance speed, accuracy and customer service.
15. Support Team Members
The successful candidate may assist with training new and existing team members where required.
Being able to communicate clearly and work well with others will therefore be useful.
16. Prevent Stock Losses
All merchandise should be handled carefully to prevent unnecessary losses.
The successful candidate must also ensure that outgoing:
- Stock.
- Items.
- Scripts.
are properly scanned and paid for.
Suspicious behaviour involving employees or customers should be reported to management.
17. Housekeeping
Housekeeping must be maintained according to Dis-Chem standards.
The successful candidate will be expected to help keep the working and shopping environment clean, organised and presentable.
18. Policies, Procedures and Safety
The Frontshop Assistant must follow:
- Dis-Chem policies.
- Standard Operating Procedures.
- Health and Safety requirements.
- Uniform requirements.
- Personal appearance policies.
Essential Competencies
Applicants should have or demonstrate:
- Knowledge of basic retail operations.
- Understanding of retail administration.
- Problem-solving ability.
- Ability to recognise when an issue should be escalated.
- Basic arithmetic.
- Addition.
- Subtraction.
- Multiplication.
- Division.
- Verbal communication.
- Customer-service skills.
- Ability to respond to customer questions promptly.
- Ability to follow procedures.
- Personal responsibility.
- Ability to complete work accurately and on time.
- Ability to work with limited supervision.
Advantageous Computer Skills
The following would be advantageous:
- Microsoft Word.
- Microsoft Excel.
- Microsoft Outlook.
- Basic computer literacy.
- Numerical skills.
- SAP knowledge.
Special Conditions of Employment
Applicants must:
- Be able to work retail hours.
- Be South African citizens.
- Meet applicable MIE requirements.
- Have no criminal record.
- Have a clear credit rating.
- Have a driver’s licence.
- Have their own reliable transport.
Applicants should consider these conditions carefully before applying.
Salary
Dis-Chem states that the remuneration for this position is:
Market-related
No specific salary amount is provided in the vacancy information.