KFC Team Member โ Alberton, Gauteng | Part-Time Permanent | Matric | Apply by 18 September 2026
KFC is looking for a Team Member to join its restaurant team in Alberton, Gauteng.
This is a permanent part-time position with shift work. The role is broad because Team Members help with several parts of restaurant operations, including food preparation, cooking, packing orders, cashier duties, customer service, cleaning, stock handling and general restaurant support.
For applicants who are not familiar with the title โTeam Memberโ, this is essentially a multi-skilled restaurant role where you may work in the kitchen, front counter, cashier area, food preparation station or customer service area, depending on what the restaurant needs during your shift.
Job Overview
| Job Detail | Information |
|---|---|
| Company | KFC |
| Position | Team Member |
| Location | Alberton, Gauteng |
| Employment Type | Permanent โ Part-Time |
| Work Schedule | Shifts |
| Working Hours | 8 hours per day |
| Start Date | ASAP |
| Salary | TBC |
| Minimum Qualification | Matric |
| Closing Date | 18 September 2026 |
What Does a KFC Team Member Actually Do?
A Team Member is not limited to one task.
Depending on the shift, you may be asked to work as a:
- Cashier
- Front Counter Assistant
- Customer Service Team Member
- Cook
- Griller
- Kitchen Assistant
- Food Preparation Assistant
- Order Packer
- Drive-through/collection assistant where applicable
- Front-of-house assistant
- Back-of-house assistant
- Stock and supply assistant
- Cleaning and housekeeping support
This means applicants should be comfortable helping wherever they are needed in the restaurant.
Main Activities of a KFC Team Member
1. Preparing Food
Team Members help prepare food before and during service.
This can include:
- Cutting and preparing ingredients
- Preparing food according to customer orders
- Following preparation charts
- Wrapping food correctly
- Making sure ingredients are ready for cooking
- Following instructions carefully
2. Cooking KFC Products
Team Members may work in the kitchen and cook products using restaurant equipment.
Responsibilities can include:
- Cooking products quickly and correctly
- Using kitchen equipment safely
- Following required cooking procedures
- Managing several orders at the same time
- Checking that food is prepared correctly
Kitchen equipment may include items such as:
- Fryers
- Grills
- Ovens
- Other approved restaurant cooking equipment
3. Packing Customer Orders
A large part of the job involves making sure customers receive the correct order.
This includes:
- Checking each item
- Packing food correctly
- Following order instructions
- Making sure the right quantities are included
- Ensuring packaging is neat and secure
Before handing over an order, Team Members should verify that it is accurate.
4. Cashier Duties
Team Members may also work at the till.
Cashier duties can include:
- Using the cash register
- Using a computer-based POS system
- Ringing up customer orders
- Receiving cash payments
- Processing debit-card payments
- Processing credit-card payments
- Giving customers the correct receipt
- Ensuring transactions are processed correctly
Previous POS experience may be useful because the application asks candidates whether they have used a cash register or computer-based POS system before.
5. Serving Customers
Team Members interact directly with customers.
You may be required to:
- Welcome customers
- Greet customers with a smile
- Take orders
- Answer customer questions
- Help customers choose products
- Suggest menu items
- Inform customers about specials and promotions
- Assist customers in person
- Assist customers over the phone
- Hand orders to customers
6. Promoting Products and Specials
Part of customer service may involve recommending additional products.
For example, Team Members may:
- Inform customers about promotions
- Suggest meals or extras
- Explain available specials
- Help customers choose suitable menu items
The goal is to provide helpful service rather than simply taking the order.
7. Handling Customer Complaints
Team Members may sometimes deal with customers who are unhappy with:
- Their order
- Waiting times
- Food quality
- Missing items
- Incorrect items
Employees should remain calm, listen carefully and try to resolve the issue appropriately or refer it to management when necessary.
8. Keeping the Kitchen Clean
Kitchen cleanliness is a major part of this position.
Team Members may need to:
- Clean preparation areas
- Keep cooking areas tidy
- Clean kitchen equipment
- Dispose of waste appropriately
- Follow food-safety procedures
- Keep work surfaces clean
- Maintain safe working conditions
A clean kitchen helps prevent contamination and supports food quality.
9. Front-of-House Cleaning
Cleaning duties are not limited to the kitchen.
Team Members may also help keep the customer-facing area:
- Clean
- Organised
- Presentable
- Safe
This could include counters, service areas and other spaces used during the shift.
10. Food Quality Checks
Team Members must check whether prepared food meets required standards.
You may need to verify:
- Portion size
- Quality
- Quantity
- Preparation
- Packaging
If something does not meet the required standard, it should not simply be served.
The issue should be corrected or reported to the relevant supervisor or manager.
11. Stock Handling
Team Members may also help manage food and restaurant supplies.
Activities can include:
- Receiving new stock
- Checking deliveries
- Storing stock correctly
- Organising supplies
- Monitoring stock levels
- Reporting low stock to management
12. Storing Food Correctly
Correct food storage is important for maintaining freshness and preventing spoilage.
Team Members should follow the restaurant’s procedures for:
- Storing food
- Keeping food fresh
- Rotating stock where required
- Protecting ingredients from contamination
13. Reporting Equipment Problems
If equipment is damaged or not operating correctly, Team Members should alert management.
Examples might include problems with:
- Cooking equipment
- POS systems
- Kitchen appliances
- Other restaurant equipment
Employees should not simply ignore faulty equipment.
14. Closing Duties
Depending on the shift, Team Members may help with closing procedures.
This can include:
- Cleaning work areas
- Storing food correctly
- Checking equipment
- Organising supplies
- Completing assigned closing tasks
15. Supporting Other Team Members
The position requires flexibility.
You may be asked to help another section when it becomes busy.
For example, you could start the shift assisting at the front counter and later help:
- Pack orders
- Prepare food
- Clean
- Restock
- Assist the kitchen
This is why the role is called Team Member rather than simply Cashier or Cook.
Minimum Requirements
Applicants must have:
- Matric
- Residence within 15 km of the job
- Clear criminal record