POS Specialist โ adidas Mall of Africa โ Apply Now
Location: Mall of Africa, Midrand, Gauteng
Closing Date: Open Until Filled
Position Type: Permanent
Overview
adidas is seeking a customer-focused and detail-oriented POS Specialist to join its Mall of Africa store team. This role is responsible for managing customer transactions efficiently, ensuring a seamless checkout experience, and supporting overall store operations. The successful candidate will play a key role in delivering exceptional customer service while maintaining accuracy in all point-of-sale activities.
Key Responsibilities
– Process customer purchases, refunds, and exchanges accurately using the POS system.
– Handle cash, card, vouchers, coupons, and other payment methods.
– Ensure pricing accuracy when scanning products.
– Promote available payment options and customer loyalty initiatives.
– Cross-sell products and recommend add-ons to increase sales.
– Resolve customer queries and complaints professionally.
– Issue receipts, refunds, and change accurately.
– Maintain a clean, organized, and efficient checkout area.
– Track transactions and report any discrepancies.
– Assist with merchandise replenishment and sales floor support.
– Perform general housekeeping duties within the store.
– Support customer relationship management (CRM) and customer satisfaction initiatives.
– Ensure all till documentation is completed and filed correctly.
Requirements and Skills
- Grade 12 (Matric) certificate.
- 2โ4 yearsโ experience as a Retail Cashier, POS Specialist, or in a similar retail sales role.
- Basic computer literacy and knowledge of POS systems.
- Strong numerical and cash-handling skills.
- Excellent communication and customer service abilities.
- Strong attention to detail and accuracy.
- Ability to work in a fast-paced retail environment.
- Good time management and problem-solving skills.
What adidas Looks For
adidas values individuals who demonstrate:
- Courage โ Speak up when opportunities arise and take initiative.
- Ownership โ Take responsibility and follow through on commitments.
- Innovation โ Embrace new ideas and continuously improve.
- Teamwork โ Collaborate effectively and contribute to team success.
- Integrity โ Act honestly and uphold company standards.
- Respect โ Treat everyone with dignity, inclusion, and empathy.
Why Join adidas?
- Work for one of the world’s leading sportswear brands.
- Gain valuable retail and customer service experience.
- Be part of a dynamic and high-performing team environment.
- Enjoy opportunities for growth and development within the company.
๐ฅ HOW TO APPLY
Applications must be submitted directly through the employer’s official recruitment platform before the closing date.
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Important Notes
โข Candidates must be willing to work shifts.
โข Successful applicants will undergo extensive training.
โข Medical and psychometric assessments form part of the recruitment process.
โข If you have not heard from Transnet within 90 days after the closing date, please consider your application unsuccessful.
โ ๏ธ Fraud Warning
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โ ๏ธ Important Disclaimer
This vacancy is shared for informational purposes only. We do not recruit or process applications on behalf of Transnet.
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