Client Service Officer Vacancies (X6 Posts) โ Department of Employment and Labour โ Apply by 29 June 2026
Employer: Department of Employment and Labour
Positions: Client Service Officers (6 Posts)
Salary: R280 278 per annum
Closing Date: 29 June 2026 at 16:00
Job Opportunity
The Department of Employment and Labour is inviting applications from suitably qualified candidates for various Client Service Officer positions across Eastern Cape Labour Centres.
These opportunities are ideal for matriculants seeking to start a career in government as no experience is required for most of the advertised positions.
Available Positions
1. Client Service Officer: IES
Reference Number: HR4/4/1/120
Location: Labour Centre โ Lusikisiki
Posts: 1
2. Client Service Officer: Public Employment Services (PES)
Reference Numbers:
โข HR/4/4/1/71 โ Makhanda Labour Centre (1 Post)
โข HR/4/4/1/72 โ Nqanqarhu Labour Centre (1 Post)
3. Client Service Officer: Compensation Fund
Reference Numbers:
โข HR4/4/1/73 โ Mthatha Labour Centre (1 Post)
โข HR4/4/1/74 โ Gqeberha Labour Centre (1 Post)
4. Client Service Officer: Unemployment Insurance Fund (UIF)
Reference Number: HR/4/4/1/75
Location: Makhanda Labour Centre
Posts: 1
Overview
The Client Service Officer provides frontline customer services to members of the public visiting Labour Centres.
Successful candidates will assist with registrations, processing applications, responding to enquiries, handling complaints, supporting employment services and providing administrative support in accordance with departmental policies and legislation.
Key Responsibilities
Client Services & Registration
โข Assist clients at service points and help desks
โข Register clients and applications on departmental systems
โข Verify and process submitted documentation
โข Provide information regarding labour legislation and services
Administrative Support
โข Maintain records and documentation
โข Capture information on departmental systems
โข Process applications and forms
โข Assist with reporting and filing duties
Public Employment Services
โข Register work seekers on ESSA
โข Register employment and learning opportunities
โข Refer work seekers for employment counselling services
โข Assist with placement support services
UIF & Compensation Fund Services
โข Process UIF benefit applications
โข Register payment continuation forms
โข Assist employers and beneficiaries
โข Handle Compensation Fund claims and enquiries
Customer Service
โข Resolve client complaints and enquiries
โข Provide professional customer support
โข Participate in advocacy and awareness programmes
Minimum Requirements
Qualifications
โข Grade 12 / Matric / National Senior Certificate
Experience
โข No experience required
Added Advantage
โข Valid driver’s licence (for PES positions)
Knowledge Requirements
โข Labour Legislation and Regulations
โข Public Service Act and Regulations
โข Batho Pele Principles
โข Departmental Policies and Procedures
โข Employment Services Act
โข UIF Legislation and Regulations
โข Compensation Fund services
โข Protection of Personal Information Act (POPIA)
โข Public Financial Management Act (PFMA)
Skills and Competencies
โข Computer literacy
โข Communication skills (written and verbal)
โข Telephone etiquette
โข Interpersonal skills
โข Listening skills
โข Interviewing skills
โข Customer service orientation
โข Problem-solving skills
โข Time management
โข Conflict management
โข Ability to interpret legislation
โข Administrative skills
Experience Required?
No Experience Required
These positions are suitable for:
โข Recent matriculants
โข First-time job seekers
โข Unemployed graduates seeking government experience
โข Candidates looking to start a public service career
Salary
R280 278 per annum
๐ฅ HOW TO APPLY
Applications must be submitted directly through the employer’s official recruitment platform before the closing date.
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Success consists of going from failure to failure without loss of enthusiasm. โ Winston Churchill
๐ Closing Date
29 June 2026 at 16:00
Important Notes
โข Applicants must quote the correct reference number.
โข No experience is required.
โข Preference will be given in accordance with Employment Equity targets.
โข People living with disabilities are encouraged to apply.
โข Only shortlisted candidates will be contacted.
โ ๏ธ Important Disclaimer
This vacancy is shared for informational purposes only. We do not recruit or process applications on behalf of the Department of Employment and Labour.
โ Never pay money to apply for a job
โ Apply only through official government recruitment channels
โ Beware of recruitment scams
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