Call Centre Agent โ FinChoice (Weaver FinTech Group) โ Apply Now
Location: Cape Town, Western Cape
Closing Date: Open Until Filled
Position Type: Permanent
Overview
Weaver FinTech Group is looking for motivated and customer-focused Call Centre Agents to join the FinChoice team. This is an exciting opportunity to work for one of South Africa’s leading fintech companies, helping customers access innovative lending solutions while building a rewarding career in financial services.
As a Call Centre Agent, you will sell FinChoice lending products over the phone, assist customers with suitable financial solutions, and deliver outstanding customer service while achieving sales targets.
Key Responsibilities
– Promote and sell FinChoice lending products to new and existing customers.
– Achieve daily, weekly, and monthly sales and conversion targets.
– Generate new customer acquisitions and cross-sell additional financial products.
– Provide professional and friendly customer service on every call.
– Handle customer queries and objections effectively.
– Accurately capture customer information and sales transactions.
– Maintain high productivity, quality, and compliance standards.
– Follow company policies and responsible lending practices.
Requirements
- Grade 12 (Matric) or equivalent.
- At least 1 year of sales experience in a target-driven environment.
- Outbound call centre or financial services sales experience is advantageous.
- Computer literate and comfortable using CRM systems.
- Good numerical skills and the ability to explain financial products clearly.
- Strong communication and active listening skills.
Skills and Competencies
- Excellent telephone etiquette.
- Customer-focused and sales-driven.
- Strong negotiation and objection-handling skills.
- Ability to work under pressure and meet targets.
- Positive attitude and high levels of integrity.
- Self-motivated with the ability to work independently and in a team.
Benefits
- Market-related basic salary.
- Uncapped commission and performance incentives.
- Ongoing coaching and career development.
- Opportunity to work with leading fintech brands including FinChoice and PayJustNow.
- Clear career growth opportunities within a fast-growing financial services company.
Why Join Weaver FinTech Group?
- Be part of one of South Africa’s fastest-growing fintech organisations.
- Build valuable sales and financial services experience.
- Work in a supportive, high-performance environment.
- Earn uncapped commission while developing your career.
๐ฅ HOW TO APPLY
Applications must be submitted directly through the employer’s official recruitment platform before the closing date.
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Important Notes
โข Candidates must be willing to work shifts.
โข Successful applicants will undergo extensive training.
โข Medical and psychometric assessments form part of the recruitment process.
โข If you have not heard from Transnet within 90 days after the closing date, please consider your application unsuccessful.
โ ๏ธ Fraud Warning
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โ ๏ธ Important Disclaimer
This vacancy is shared for informational purposes only. We do not recruit or process applications on behalf of Transnet.
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