Customer Service Team Member Vacancy 2026 | Midrand, Gauteng | Full-Time | Training Provided | Apply Now
A permanent opportunity is available for a Customer Service Team Member in Midrand, Gauteng. This position is ideal for enthusiastic individuals who enjoy working with people and providing excellent customer service in a fast-paced environment.
No previous experience is required, as training will be provided to successful candidates. If you have a positive attitude, good communication skills and are eager to learn, this could be the perfect opportunity to start your career.
Job Overview
| Position | Customer Service Team Member |
|---|---|
| Location | Midrand, Gauteng |
| Employment Type | Permanent, Full-Time |
| Working Hours | 8 Hours Per Day |
| Start Date | As Soon As Possible |
| Salary | To Be Confirmed |
About the Role
As a Customer Service Team Member, you will be responsible for creating a welcoming experience for customers while assisting with orders, processing payments and maintaining high standards of service. You will also help keep the front-of-house area clean and organised while working closely with your team to ensure smooth daily operations.
Training will be provided to help you develop the skills needed to succeed in the role.
Key Responsibilities
The successful candidate will:
-Welcome customers with a friendly and professional attitude.
-Deliver fast, efficient and excellent customer service.
-Suggest menu items, specials and promotions to customers.
-Process customer orders accurately using the Point of Sale (POS) system.
-Handle cash, debit card and credit card transactions.
-Balance the cash register and perform cash counts.
-Pack, bag or wrap customer orders correctly.
-Assist customers with orders over the counter and over the phone.
-Answer customer enquiries and resolve minor complaints professionally.
-Escalate serious customer concerns to management.
-Ensure orders are correctly packed, labelled and presented.
-Receive, verify and unpack new stock deliveries.
-Maintain a clean and organised front-of-house and checkout area.
-Follow company policies, procedures and operational standards.
-Work closely with supervisors and team members to ensure efficient service.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric).
- A clear criminal record.
- Be able to travel to work within 15 km of Midrand.
- Good communication and interpersonal skills.
- A positive attitude and willingness to learn.
No previous work experience is required. Successful candidates will receive training.
Skills and Competencies
The ideal candidate should possess:
-Excellent customer service skills.
-Good communication skills.
-Positive and friendly attitude.
-Ability to work under pressure.
-Attention to detail.
-Teamwork and collaboration skills.
-Basic computer literacy.
-Willingness to learn new skills.
-Reliability and punctuality.
-Good organisational skills.
Employee Benefits
Successful employees may receive:
- Provident Fund.
- Funeral Benefit.
- Full workplace training and development.
- Opportunity to build a career in customer service and retail operations.
Why Apply?
This position is an excellent opportunity for individuals looking to start or grow a career in customer service. You’ll receive practical training, work in a supportive team environment and gain valuable experience while enjoying opportunities for future career development.
HOW TO APPLY
Applications must be submitted directly through the employer’s official recruitment platform before the closing date.
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